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HomeMy WebLinkAbout8/12/1992 - RegularrF A s ~~~~~ ~~ ~~~~ ~ .a38 ROANOKE COUNTY BOARD OF SUPERVISORS PLANNING RETREAT ACTION AGENDA AUGUST 12, 1992 3:00 P.M. PUBLIC SERVICE CENTER CONFERENCE ROOM A. RECONVENE RCONVENED AT 3:05 P.M. ALL MEMBERS PRESENT NEW BUSINESS ,off ~.~,~ 1. Request for Authorization to Execute an Administrative Order for Consent for Removal Action for the Cleanup of the Dixie Caverns Landfill Site. R-81292-1 HCN MOTION TO ADOPT RESO WITH SUBMITTAL LETTER EXPRESSING CONCERN FOR THE APPROACH AND OUR EFFORTS TO COMPLY IN THE PAST. AYES-HCN,BLJ (WITH PRF{IUDICE),FM,LBE NAYS-EGK 2. Request for Authorization to Execute aCost-sharing Agreement with Roanoke Electric Steel regarding Cleanup of the Dixie Caverns Landfill Site. A-81292-2 BLS MOTION TO EXECUTE CONTRACT ALONG THE TERMS OUTLINED URC 3. Request to Hire Outside Legal Counsel for Easements and Rights of Ways A-81292-3 HCN MOTION TO APPROVE URC TOPICS SUGGE5TID BY BOARD MEMBERS AND ELD~IIIt HODGE 1. The Book, "Reinventing Government" ® aeoyaee Paoer -~ ECH TO CHECK ON AUDIT OF LIGHTS AT BALLFIELDS LBE ASKED THAT REQUEST BE MADE TO VML AND/OR VACO TO CONDUCT A STATEWIDE SALARY SURVEY BOARD ASKED FOR REPORT ON SUGGESTION BOX EXECUTIVE SESSION pursuant to the Code of Virginia 2.1-344 A (3) to discuss consideration of the acquisition of real property for public purposes. HCN MOTION AT 5:45 P.M. URC BI.J LEFT FOLLOWING EXECUTIVE SESSION CERTIFICATION RESOLUTION R-81292-4 HCN MOTION AT 6:25P.M. URC 2. County Board Organizational Structure NO CONSENSUS FOR CHANGE 3. Explore and Hotel Roanoke HCN UPDATED BOARD ON EXPLORE 4. Cable TV Update PRESENTED BY AMG 5. Development of CIP PRESENTED BY RETA BUSHER 6. Sewage Treatment Plant Expansion PRESENTED BY CLIFF CRAIG ADJOURNMENT FM MOTION AT 8:20 P.M. UW . ~ pORN ~,~ a ~ Z , p ('~ o a? l~ I.~1Y~~~ l~~ ~ TY~~1~~Q ROANOKE COUNTY BOARD OF SUPERVISORS PLANNING RETREAT AGENDA AUGUST 12, 1992 3:00 P.M. PUBLIC SERVICE CENTER CONFERENCE ROOM A. RECONVENE B. NEW BUSINESS lff.UPJ 6 7fE 1f/g' Rm~' 1. Request to Hire Outside Legal Counsel for Easements and Rights of Ways 2. Request for Authorization to Execute an Administrative Order for Consent for Removal Action for the Cleanup of the Dixie Caverns Landfill Site. 3. Request for Authorization to Execute aCost-sharing Agreement with Roanoke Electric Steel regarding Cleanup of the Dixie Caverns Landfill Site. C. TOPICS SUGGESTID BY BOARD MIIVIBERS AND EL1VIIIt HODGE 1. The Book, "Reinventing Government" 2. County Board Organizational Structure 3. Explore and Hotel Roanoke 4. Cable TV Update 5. Development of CIP 6. Sewage Treatment Plant Expansion D. ERECUTIVE SESSION pursuant to the Code of Virginia 2.1-344 A (3) to discuss consideration of the acquisition of real property for public purposes. E. CERTIFICATION RESOLUTION F. ADJOURNMENT ® Regded Paper AT AN ADJOURNED MEETING OF THE BOARD OF SUPERVISORS OF ROANORE COUNTY, VIRGINIA, HELD AT THE ROANORE COUNTY ADMINISTRATION CENTER ON WEDNESDAY, AUGUST 12, 1992 RESOLUTION 81292-1 AUTHORIZING THE EXECUTION OF AN ADMINISTRATIVE ORDER BY~CONSENT FOR REMOVAL ACTION FOR THE CLEAN-UP OF THE DIXIE CAVERNS LANDFILL AS REQUESTED BY THE UNITED STATES ENVIRONMENTAL PROTECTION AGENCY WHEREAS, the United States Environmental Protection Agency ("EPA") has determined that the conduct of a removal action to abate, mitigate and/or eliminate the release or threatened release of hazardous substances at Dixie Caverns landfill is necessary to protect public health, safety and welfare, and, WHEREAS, during sampling and testing at the site it was determined that certain contaminants may have migrated into stream surface waters and sediments, and, WHEREAS, EPA has determined that a removal action is appropriate to abate, minimize, stabilize, mitigate or eliminate the release or threat of release of hazardous substances at or from the site. NOW THEREFORE, BE IT RESOLVED, by the Board of Supervisors of Roanoke County, Virginia, as follows: 1) That the County Administrator is hereby authorized to execute on behalf of the County an "ADMINISTRATIVE ORDER BY CONSENT FOR REMOVAL ACTION." 2) That the County Administrator is further authorized to execute such agreements as may be necessary to accomplish the purposes of this Consent Order. 3) That the Board finds that an emergency exists, and that purchases of goods, materials or services may be made without 1 competitive sealed bidding or competitive negotiation. 4) $100,000 is hereby appropriated from the General Fund Unappropriated Balance to accomplish the purposes of the Consent Order and staff will return for further appropriation as necessary. On motion of Supervisor Nickens to adopt the resolution with submittal letter expressing concern for the approach and our efforts to comply in the past, and carried by the following recorded vote: AYES: Supervisors Johnson (with prejudice), Minnix, Nickens, Eddy NAYS: Supervisor Kohinke A COPY TESTE: Mary H. All n, Clerk Roanoke County Board of Supervisors cc: File Paul Mahoney, County Attorney Clifford Craig, Director, Utility Diane Hyatt, Director, Finance Reta Busher, Director, Management & Budget Elaine Carver, Director, Procurement 2 ACTION NO. ITEM NO. ~ '° ~" AT A REGULAR MEETING OF THE BOARD OF SUPERVISORS OF ROANOKE COUNTY, VIRGINIA, HELD AT THE ROANOKE COUNTY ADMINISTRATION CENTER MEETING DATE: August 12, 1992 AGENDA ITEM: Request for authorization to execute an Administrative Order for Consent for Removal Action for the cleanup of the Dixie Caverns Landfill as requested by the United States Environmental Protection Agency COUNTY ADMINISTRATOR'S COMMENTS: EXECUTIVE SUMMARY' The Board is requested to authorize the County Administrator to execute on behalf of the County an Administrative Order by Consent for Removal Action. The Board is also requested to authorize the County Administrator to execute such contracts or agreements as may be necessary to implement this proposed removal action. Finally, the Board is requested to declare that this is an emergency and that such contracts may be secured without competitive sealed bidding or competitive negotiations. BACKGROUND' The County operated the Dixie Caverns Landfill site from 1965 until 1976. During a portion of its operation, Roanoke Electric Steel Corporation (RES) disposed of flyash at the site. In 1983, the U. S. Environmental Protection Agency (EPA) completed a preliminary assessment of this site identifying three areas of concern: the flyash pile, the sludge disposal area, and the drum disposal area. As a result of these initial investigations, EPA proposed this site for inclusion on the National Priority List on January 27, 1987. On October 4, 1989, EPA finalized the inclusion of this site on that list. In September of 1987, the County signed a Consent Agreement and Order with EPA to conduct a removal action at the three disposal areas at the site. The County successfully completed the removal activities in the drum area and the sludge pit. EPA initially approved the County plan to treat the flyash using RES's proprietary stabilization process. In the fall of 1989 and prior to initiation of full scale treatment, EPA directed the County to halt activities on the treatment of the flyash. 1 In September of 1991, the EPA directed the County to utilize a different process to treat the flyash pile. Since that time representatives of the County and RES have been negotiating a Consent Decree to implement a final approved treatment of the flyash pile. In July of 1989, EPA initiated a Remedial Investigation and Feasibility Study to determine the full extent and impact of the contamination at the site. As part of the RI/FS, surface water and sediment samples were obtained from small streams adjacent to the northern portion of the site. Testing of these samples identified three contaminants of potential concern: lead, cadmium, and zinc. Because of the high concentration of contaminants found in the sediment of the streams receiving flyash runoff, EPA determined the need for an expedited remedial response. EPA has also determined that the migration of these metals from the flyash pile into the stream surface waters and sediment may present an imminent and substantial endangerment to the public health, or welfare, or the environment. Because of this threat or potential threat to the public health, or welfare, or the environment, a removal action is appropriate to abate, minimize, stabilize, mitigate, or eliminate the release or threatened release of these substances from the site. SUMMARY OF INFORMATION: On July 15, 1992, the County received a draft Removal Order to accomplish the proposed work. On July 22, 1992, representatives of the County and RES met with representatives of EPA in Philadelphia to discuss the draft Consent Decree for the remedial action and the draft Removal Order. EPA has indicated that the County and RES must execute the Removal Order by August 14, 1992, or EPA shall undertake unilateral action. Despite County and RES protests concerning the nature and scope of the work required, the long delay in addressing this issue occasioned by EPA actions, and sudden rush by EPA to finally address this problem over the past three weeks, the County does believe that its citizens deserve protection from the potential health hazard and should enter into the Order. Within 21 days of the execution of the Consent Order, the County shall submit a response action plan that will accomplish the following items: 1. Identify the extent of lead, zinc, or cadmium contamination exceeding risk based levels in stream sediments. 2. Identify alternatives to mitigate the effect of the contamination in the stream sediment. 3. Implement the EPA approved alternative. 2 4. Identify the extent of lead, zinc, or cadmium contamination exceeding risk based levels in soils adjacent to and beneath the flyash pile. 5. Remove, treat, or dispose of contaminated soil. 6. Install erosion and sedimentation controls. 7. Remove, dispose of, or treat contaminated water. 8. Prepare and implement a health and safety plan. 9. Propose a schedule for implementation. Because of the limited period of time EPA has allowed to accomplish this work, and because of EPA's determination of the threat or potential threat to the public health, or welfare, or environment, an emergency is deemed to exist. This declaration of an emergency would authorize the County to award contracts to accomplish the work required without competitive sealed bidding or competitive negotiations. The County must notify EPA of the consultants, contractors, sub-contractors, or other persons who will be responsible for developing the action plan for accomplishing the work required under this Removal Order. FISCAL IMPACTS• The extent of the fiscal impact is unknown at this time. Representatives of the County, RES, and Olver, Inc. are attempting to prepare a draft action plan that would include estimates of costs to implement the removal action. Unofficial estimates of cost indicate that the fiscal impact could approach $1 million. Under a separate Board report, the Board will be requested to authorize the execution of a cost-sharing agreement with RES. It is recommended that the cost to implement this Removal Order be appropriated from the General Fund Unappropriated Balance. STAFF RECOMMENDATION: Staff recommends that the Board of Supervisors adopt the attached resolution. This resolution authorizes the following action: 1. That the County Administrator is hereby authorized to execute on behalf of the County an "Administrative Order 3 by Consent for Removal Action." 2. That the County Administrator is further authorized to execute such agreements as may be necessary to accomplish the purposes of this Consent Order. 3. That the Board finds that an emergency exists, and that purchases of goods, materials, or services may be made without competitive sealed bidding or competitive negotiations. 4. $100,000 is hereby appropriated from the General Fund Unappropriated Balance to accomplish the purposes of the Consent Order and staff will return for further appropriation as necessary. Respectfully submitted, ~ . y~~ Paul M. Mahoney County Attorney Action Approved ( ) Denied ( ) Received ( ) Referred to Motion by Vote No Yes Abs Eddy Johnson Kohinke Nickens Minnix 4 AT A REGULAR MEETING OF THE BOARD OF SUPERVISORS OF ROANOKE COUNTY, VIRGINIA, HELD AT THE ROANOKE COUNTY ADMINISTRATION CENTER ON TUESDAY, AUGUST 12, 1992 RESOLUTION AUTHORIZING THE EXECUTION OF AN ADMINISTRATIVE ORDER BY CONSENT FOR REMOVAL ACTION FOR THE CLEAN-UP OF THE DIXIE CAVERNS LANDFILL AS REQUESTED BY THE UNITED STATES ENVIRONMENTAL PROTECTION AGENCY WHEREAS, the United States Environmental Protection Agency ("EPA") has determined that the conduct of a removal action to abate, mitigate and/or eliminate the release or threatened release of hazardous substances at Dixie Caverns landfill is necessary to protect public health, safety and welfare, and, WHEREAS, during sampling and testing at the site it was determined that certain contaminants may have migrated into stream surface waters and sediments, and, WHEREAS, EPA has determined that a removal action is appropriate to abate, minimize, stabilize, mitigate or eliminate the release or threat of release of hazardous substances at or from the site. NOW THEREFORE, BE IT RESOLVED, by the Board of Supervisors of Roanoke County, Virginia, as follows: 1) That the County Administrator is hereby authorized to execute on behalf of the County an "ADMINISTRATIVE ORDER BY CONSENT FOR REMOVAL ACTION." 2) That the County Administrator is further authorized to execute such agreements as may be necessary to accomplish the purposes of this Consent Order. 3) That the Board finds that an emergency exists, and that purchases of goods, materials or services may be made without 5 competitive sealed bidding or competitive negotiation. 4) $100,000 is hereby appropriated from the General Fund Unappropriated Balance to accomplish the purposes of the Consent Order and staff will return for further appropriation as necessary. c:\wp51 \age~a\dixie\admin.ord 6 ACTION NO. A-81292-2 ITEM NO. y "~ AT A REGULAR MEETING OF THE BOARD OF SUPERVISORS OF ROANOKE COUNTY, VIRGINIA, HELD AT THE ROANOKE COUNTY ADMINISTRATION CENTER MEETING DATE: August 12, 1992 AGENDA ITEM: Request for authorization to execute a cost-sharing agreement with Roanoke Electric Steel Corporation, Dixie Caverns Landfill Site COUNTY ADMINISTRATOR'S COMMENTS: EXECUTIVE SUMMARY' Representatives of Roanoke County and Roanoke Electric Steel Corporation (RES) have negotiated a cost-sharing agreement for the Dixie Caverns Landfill Superfund Site. The purpose of this agreement is to determine who will pay how much of the costs to be incurred under the remedial action consent decree and the administrative order by consent for removal action. These costs are attributable to cleaning up the flyash pile, contaminated soils, contaminated water and stream sediments at and adjacent to the Dixie Caverns Landfill Site. BACKGROUND' In October of 1988 the County and RES entered into a "clean up cost-sharing and confidentiality agreement." Under this agreement each party agreed to pay 50~ of the eligible expenses to implement the work plan for the Dixie Caverns Landfill for the excavation, treatment and disposal of the flyash pile. This work plan called for on-site treatment of the flyash by a proprietary stabilization process that RES had developed and that EPA and the Virginia Department of Waste Management later conditionally approved for RES in response to its delisting petition for disposal and treatment of flyash at its factory. EPA approved the work plan in April of 1988. The County and RES acquired equipment, constructed on-site stabilization and disposal facilities and began operations, incurring approximately $400,000 in costs. In 1989, the Virginia Department of Waste Management (VDWM) raised certain questions about the approved work plan, and at its request, EPA directed the County and RES to halt operations. Finally in September of 1991, EPA selected a new method for accomplishing this remedial action (based upon the issuance of new 1 EPA regulations in August of 1991). Since EPA issued its decision, the County and RES have been negotiating with EPA concerning the proposed remedial action, the work required to implement this action, and the possibility of convincing EPA that the on-site stabilization and disposal process developed by RES is a superior solution to implement this remedial action. SUMMARY OF INFORMATION: Since EPA has directed the County to suspend removal actions associated with the flyash in accordance with the 1987 consent agreement and order, and since EPA is now directing the County and RES to execute consent decree to implement remedial actions at this site and since EPA is directing the County and RES to execute an administrative order by consent for removal action for the contaminated soils under and adjacent to the flyash pile, contaminated water and sediment off-site, the 1988 cost-sharing agreement between the County and RES must be amended to address the changed circumstances. The cost-sharing agreement between Roanoke County and RES provides that each party will pay one-half of all costs that they are required to pay under the consent decree and the removal consent order. RES will reimburse the County's share of costs in excess of $1 million with certain percentages of net profits from RES's marketing of its proprietary trade secret treatment technology. The parties will use their best efforts to minimize costs under the Consent Decree and to obtain credit for the $400,000 they have already expended under the original consent order. FISCAL IMPACTS' This cost-sharing agreement with RES shall benefit the County in two ways. First, it provides that each party will pay one-half of all costs that they are required to pay by EPA. Second, this agreement provides that the County may be reimbursed a portion of its costs from the net profits derived from RES's treatment technology. STAFF RECOMMENDATION: Staff recommends that the Board of Supervisors authorize the County Administrator to execute this agreement with RES on behalf of the County. 2 .~ Respectfully submitted, Tb~~ Paul M. Mahoney County Attorney Action Vote No Yes Abs Approved (x) Motion by Bob L. Johnson to Eddy x Denied ( ) execute contract along the Johnson x Received ( ) terms outlined Kohinke x Referred Nickens x to Minnix x e:\wp51 \agenda\dixie\res. agr cc: File Paul Mahoney, County Attorney Clifford Craig, Director, Utility Diane Hyatt, Director, Finance Reta Busher, Director, Management & Budget 3 p,-81292-3 ACTION NO' .~ ITEM N~BER D OF SUPER~IISORS OF RC NT R ORE COUNTY ADMINISTRATION MEETING OF THE BOAR RO JOURNED ,RGINIA HELD AT THE ust 12, 1992 al Assistance Aug 1 D~ Hire Outside Le Requessem nts and Rlghts °f Ways .DA ITEM • f or Ea ,S COMMENTS: COUNTY ADMZNIST~'TOR recently ORMp'TION' of major pr°j ects s Office INF a leg y OF a number Attorn Y al SUER undertaken b th of °theYmore t oacqu sitiOns Roanoke COUre ext nsive l hasl deve °peWay and Basemen ents and regal easem which a backl e are rights °f or property has workbe a result- the road projects Th legal staand should of Astters• Most and rojects• a manner a is spent ma drainage utility p a timely their tiT° deeds for for these in much of other of acquisitions handle H°Wever- eats and stages ently tO efforts' on of easemin carious al staff for their and complete ects ar t 's leg The diliq c ~hedmajor prO~ects- These pr°~ b the COUn Y counsel. critical. e handled Y al pttorneY~s has now become would b by outside leg County on and some e handled wwil witheontracted out. wh pee others wOUtalltY staff will be e rojects Engineering and e which P eeable future Off ice t° determin the (ores de legal ed to decrease tact for oeasements and workload is d thate the basis to comp dralnage and utility The I recommea per document road, and or our tance °n f aasis way necessary r fights-Of - exceed projects. ected to 000 is not exp $10 , FISCAL IMPACT ~ unknown althOUghe 1 staff is rear estlnq eted tIf tim e comp cost is At this As al F nd f~ stheir p° the B The total ent• oard er docum ency Band. to $450.00 Board COnreimburse the Genstaff will bring from theFun funds a necessary Util tlonal ar addi request. another STAFF RECOMMENDATION: Staff recommends that the Board authorize the County Attorney to contract with outside legal counsel for assistance in completing easements, property acquisitions and rights-of-way for road, drainage, and utility projects. Further, the staff requests an appropriation of $10,000 from the Board Contingency Fund to cover costs incurred for the outside legal work. ~~ ~~~~ Elmer C. Hodge County Administrator Approved (x ) Denied ( ) Received ( ) Referred ( ) To ( ) ACTION Motion by: Harry C. Nickens VOTE No Yes Abs Eddy x Johnson x Kohinke x Minnix x Nickens x cc: File Paul Mahoney, County Attorney Clifford Craig, Director Utility Arnold Covey, Director, Engineering & Inspections Diane Hyatt, Director, Finance Reta Busher, Director, Management & Budget AT A SPECIAL MEETING OF THE BOARD OF SUPERVISORS OF ROANORE COUNTY, VIRGINIA, HELD AT THE ROANORE COUNTY ADMINISTRATION CENTER ON TUESDAY, AUGUST 12, 1992 RESOLUTION 81292-4 CERTIFYING EXECUTIVE MEETING WAS HELD IN CONFORMITY WITH THE CODE OF VIRGINIA WHEREAS, the Board of Supervisors of Roanoke County, Virginia has convened an executive meeting on this date pursuant to an affirmative recorded vote and in accordance with the provisions of The Virginia Freedom of Information Act; and WHEREAS, Section 2.1-344.1 of the Code of Virginia requires a certification by the Board of Supervisors of Roanoke County, Virginia, that such executive meeting was conducted in conformity with Virginia law. NOW, THEREFORE, BE IT RESOLVED, that the Board of Supervisors of Roanoke County, Virginia, hereby certifies that, to the best of each members knowledge: 1. Only public business matters lawfully exempted from open meeting requirements by Virginia law were discussed in the executive meeting which this certification resolution applies, and 2. Only such public business matters as were identified in the motion convening the executive meeting were heard, discussed or considered by the Board of Supervisors of Roanoke County, Virginia. On motion of Supervisor Nickens to adopt the certification resolution, and carried by the following recorded vote: AYES: Supervisors Johnson, Kohinke, Minnix, Nickens, Eddy NAYS: None A COPY TESTE: Mary H. Allen, Clerk Roanoke County Board of Supervisors cc: File Executive Session County of Roanoke FY1993-97 Capital Improvement Program General Instructions FY1992-93 1. The Project Request Form should be completed for each capital project proposed by your department regardless of whether or not it is a new project. Although a project may currently be included in the adopted CIP for FY1992-96, it must be updated and again evaluated against all other proposed projects in relation to long-term County goals, objectives and cost effectiveness . 2. Please provide ten copies of your Project Request Forms to the Department of Management and Budget on or before January 6, 1992. 3. All new requests not reflected in last year's CIP may only be introduced in the third year of the CIP (FY1994-95). In other words, new projects will not be included in the proposed FY1992-93 capital budget unless it is an emergency situation. 4. For the purpose of the CIP process, a capital project is one requiring a total expenditure by the County of $25,000 or more and has a useful life of 7 years or more. No grouping of similar projects will be allowed to meet the $25,000 per project dollar minimum. Each project must be evaluated individually based upon its own merits. The CIP Review Committee will evaluate the possibility of grouping similar projects on a case-by-case basis. Capital projects submitted for inclusion in the CIP should not also be included in the departmental budget within target nor as an addback. Only capital projects valued at less than $25,000 should be funded within target. CIP projects will be approved as a package and funded through the Capital Fund for monitoring purposes. 5. Funding for projects should be phased over a 2 or 3 year period. When requesting funds for your project, follow the guidelines provided below: Project Yr 1 - Request all land costs, architectural and engineering design-related work. Project Yr 2 - Request entire estimated construction costs of the project. Project Yr 3 - Request all furnishing and equipment required to open the facility. If construction is projected to take less than 12 months, you may want to include furnishings and equipment funding in Year 2 of your request. 1 6. Please indicate a funding source where you know sources are available outside the County, for new projects, or for changes to previous projects. It is not necessary to denote that you believe a project should have lease purchase funding, as opposed to current operating revenue funding. The Departments of Finance and Management and Budget will make the decisions with regard to local financing alternatives. 7. Cost estimates should be prepared in FY1992-93 dollars regardless of when expenditures are proposed. The Budget staff will adjust for inflation as appropriate. All numbers. should be rounded to the nearest thousand dollars. 8. If projects are jointly proposed by two or more departments, only one set of forms should be prepared and submitted for each joint project. You are encouraged to look for and utilize opportunities to jointly propose facilities. 9. A ten member CIP Review Committee has been established to review all CIP projects submitted by the departments. The Review Committee will be comprised of the following individuals: • Director of Management and Budget • Director of Planning and Zoning • Assistant County Administrator (1) • Representative from each Team (5) • School Board Representative • Employee Advisory Committee Representative 10. The CIP process will begin with the submission of the Project Request Forms on January 6, 1992. The Board of Supervisors will set budget and CIP priorities at their Annual Retreat in mid-January. (Proposed calendar is included in your packet.) The Department of Management and Budget and the CIP Review Committee will then review all Project Request Forms for completeness and accuracy. If there are any questions or the form is not complete, the department that submitted the project will be notified and an interview scheduled with the Review Committee. If the department does not provide the necessary information, the project will be deferred (not included ~ the CIP to be submitted to the Board of Supervisors). 11. A two-tier ranking system will be utilized to evaluate eligible CIP projects. The first ranking would use a qualitative approach (Urgent, essential, Necessary, etc.). These definitions can be found in your packet of information. The departments must provide this first level of ranking and then prioritize all of the department's projects from first to last, the highest priority being 1. The CIP Review Committee will then rank the projects using a numerical scoring system which will allow us to prioritize the projects under each of the qualitative headings. 2 County of Roanoke FY1993-97 Capital Improvameat Program Instructions for Completing the CIP Project Request Form FY1992-93 Please read the instructions carefully before filling out the Project Request Form. A~1 questions s u ~ answered. Questions considered not applicable should be indicated as such (N/A). If space provided is not adequate, please attach additional information as needed. If you have any questions regarding this form or the CIP process, please do not hesitate to call Reta Busher or Brent Robertson at 772-2021, or Terry Harrington at 772-2068. 1. Department: Identify the Department(s) requesting the project. 2. Project Title: Identify the specific Project being requested. This should be a specific location or project such as Playground Renovations at Green Hill Park. 3. Project Number: Leave blank. To be completed by the Department of Management and Budget. 4. Project Status: If this is a new project and has not formerly been included in the adopted CIP FY1992-96, indicate by checking "New". If the project is a resubmission, identify the page in the adopted CIP FY1992-96. If the project has been funded or partially funded, please indicate the progress that has been made to date. 5. Departmental Indicate the level of need for this project by Rank: selecting one of the following rankings: (Definitions of rankings have been included in your packet.) • Urgent (U) • Essential (E) • Necessary (N) • Desirable (D) • Acceptable (A) • Deferrable (DEF) 6. Departmental Indicate the priority of this project within Priority: your department. Highest priority would be one and the lowest would be prioritized last (Ex: 1, 2, 3, etc.). No project can have the same priority. 7. Project Be as specific as possible when explaining Description/ what the project is. Indicate whether the Location: Project maintains, replaces enhances or expands County facilities or service levels. This description should not advocate, but state factual information only. If the 1 project is the construction of a new building, indicate square footage, acres of land required, functions for primary areas of the facility. Discuss things such as parking, roads, drainage, easements, water and sewer needs, etc. A clearly readable map identifying the project location must be submitted with this form. The address of the location (where appropriate) should also be included on the form. 8. Project Explain w_y a project is needed. Indicate Justification: what benefits will be derived, character of the area served, and the number of people to benefit. The justification should identify how the project fits into the overall County- wide or departmental plan. Factors such as safety, Federal, State or local regulatory requirements, impending development should all be discussed. The justification should discuss the cost/benefit analysis - how the benefits of this project outweigh the costs. Describe anticipated cost savings and increased efficiencies, being as specific as possible. 9. Project Indicate the preferred project completion Schedule: schedule including the start date and completion date and any important milestones in between. 10. Project Origin: 11. Relationship Comprehensive Plan: 12. Impact/Project Not Funded: Indicate where and by whom the need for this project originated. Indicate how the project is related to any long-range plans such as the Comprehensive Plan. Please be specific. What are the specific impacts if the project is not funded. 13. Project Indicate any project alternatives that might Alternatives: temporarily or permanently solve the issues involved if the funding was unavailable for a prolonged period of time. 14. Project Cost: All project cost estimates should be provided on this form. The cost estimates should be broken into the cost areas identified. Costs should be spread over a 2-3 year period. Cost estimates should be prepared in FY1992-93 dollars, the Department of Management and Budget will calculate applicable inflation factors. Round all costs to the nearest $1,000. 2 Project Funding: Indicate all sources of funding which could be used to pay for the cost of this project. These include but are not limited to: reimbursement .from the State, grants, developer contributions, and interjurisdictional agreements. Total project cost less total project funding will equal the net local cost of the project. Indicate any current funding already appropriated to the project and the amount of any additional funding necessary over the next five year period. 15. Operating Budget Reflect the additional cost to the County of Impaat: running this facility. The operating budget impact of the capital budget must correspond to an incremental request for a target increase for that fiscal year. It is important to include such impacts as electricity, routine and major maintenance, personnel, etc. even though these costs may be budgeted under another department. Subtract any operational savings which may result from this project for a net impact on the operating budget. 16. Personnel Estimate the personnel needs of the completed Requirements: project. Present personnel needs as Full- Time Equivalents (FTE). Under "Titles" list out types of employees and/or title of these positions for each year. 17. Notes/ Provide detailed information regarding how you Assumptions: derived project cost and funding estimates. For example, land acquisition costs are based on land at $10,000 per acre; costs per square foot are estimated at $134/sq. ft. Project revenues should reference specific fees, State aid, etc. 18. Other Comments: Self explanatory. 3 ACTION NO. ITEM NUMBER AT A REGULAR MEETING OF THE BOARD OF SUPERVISORS OF ROANOKE COUNTY, VIRGINIA HELD AT THE ROANOKE COUNTY ADMINISTRATION CENTER MEETING DATE: November 19, 1991 AGENDA ITEM: Approval of Revised Capital Improvement Program: Review Process and Calendar of Events COUNTY ADMINISTRATOR'S COMMENTS: BACKGROUND: The Capital Improvement Program: FY 1992-1996 was the first five year CIP approved by the Board of Supervisors since FY 1986-1987. Each year, it is the County's intention to reevaluate and update the CIP, extending the useful life of the County's capital planning into the future, The CIP is prepared by the Department of Management and Budget in conjunction with the Department of Planning and Zoning. Its implementation rests with the Board of Supervisors through its adoption of the CIP and incorporation of projects annually in the County's capital budget. Thus, an item's inclusion in the CIP does not necessarily indicate a funding commitment by the governing body. With the development of the "team approach" to decision making, staff submitted the CIP process to the Facilities Management Team for review. Based upon the Team's evaluation of the criteria and process used in FY 1991-1992 and based upon a survey of nine other Virginia counties, the Facilities Management Team prepared for Board approval, a report of their recommended changes to the CIP process. The survey of other Virginia counties is attached for your review. Staff believes these recommendations will better structure the CIP review process, and will provide the necessary guidance for those County Departments that submit CIP projects. SUMMARY OF INFORMATION: The Facilities Management Team CIP recommendations are as follows: 1 1. A ten member CiP Review Committee would be established. to review and rank all CIP projects submitted by the department directors. It is proposed that the Review Committee would be comprised of the Directors of Budget and Planning, a representative of each of the five "Teams", an Assistant County Administrator, a School Board Representative, and an Employee Advisory Committee member. The Departments of Planning and Budget would provide staff support for the Committee. The Facilities Management Team believes that the Review Committee approach is in keeping with the new organizational structure and will increase representation, ownership and support in the CIP process. 2. The CIP period should remain at five years. The five-year time horizon seems to be typical among the jurisdictions surveyed. 3. The definition of a "capital project" for inclusion in the CIP would change from $50,000 and a seven year life, to $25,000 and a seven year life. The Team interpret's this definition to mean that no grouping of similar projects would be allowed to meet the $25,000 minimum. Each project must be evaluated individually based upon its own merits. The CIP Review Committee would evaluate the possibility of grouping similar projects on a case-by-case basis. Also, capital projects submitted for inclusion in the CIP would not be submitted in the departmental operating budget. Only capital projects valued at less than $25,000 would be funded within target. CIP projects would be approved as a package and funded through the Capital Fund for monitoring purposes. 4. Repair and maintenance items and vehicle replacements would continue to be eligible for inclusion in the CIP. It was the consensus of the Facilities Management Team that routine maintenance and repair items should not normally be funded through a CIP. However, given the magnitude of the County's maintenance and repair needs, the Team believed that, for now, the CIP is the only feasible way of setting priorities for, and the funding of these needed improvements. It was also the consensus of the Team that a vehicle replacement policy should be developed in the future. However, because of the economic downturn and the County's current inability to fund a vehicle replacement account, vehicle 2 replacements over $25,000 in value should continue to be included in the CIP process. -~ 5. New CIP projects must be submitted for funding no earlier than the third year of the CIP. Bacceptions would be allowed for emergencies. In FY 1991-1992, projects were submitted for funding in any of the five CIP years. Requiring that projects be submitted no earlier than the third year forces departments to think long- range when evaluating their capital needs. The survey of other Virginia localities indicated that approximately one-half of those surveyed had similar requirements. 6. That a two-tier ranking system be utilised to evaluate eligible CIP projects. The first ranking would use a qualitative approach (urgent, essential, necessary, etc.). These definitions can be found on page 6 of this report. The second ranking would be numerical or quantitative and would prioritize the projects as first, second, third, etc. under each of the qualitative headings based on its numerical scoring. All but one of the localities surveyed, currently uses the qualitative approach. One locality is considering a change to a quantitative method, but has not yet done so. If the two-tiered ranking system is approved, the quantitative ranking methodology would need to be developed by the Facilities Management Team and reviewed by the Planning Commission. Staff would anticipate bringing the proposed methodology to the Board for approval within 45 days. 7. Recommend that the Board approve the attached CIP calendar for FY 1992-1993. This proposed calendar of events calendar so that capital funding conjunction with the normal budget FISCAL IMPACT: None. STAFF RECOMMENDATION: Staff recommends the adoption of proposed calendar of events as Management Team. corresponds to the Budget decisions can be made in process. the revised CIP process and prepared by the Facilities 3 Respectfully submitted, Reta R. Busher Director, Management and Budget Terrance L. Harrington Director, Planning and Zoning ------------------------------------------- ACTION Approved ( ) Denied ( ) Received ( ) Ref erred ( ) To Approved by,... Elmer C. Hodge County Administrator Motion by: -------------------- VOTE No Yes Abs Eddy Johnson McGraw Nickens Robers 4 W Q ~ 8 4 °f U G = 6 3 ~ i 0 6 4 U ~jts o¢C • ~yQ~ 6 6 ~ u Q ~ ~ ~ ~ ~ ~ ~ ~ W V g Q W U W ci CD 2_ QQ ~ ~ ~ _ 4 7 m W Z yJ ^ W ~'Q~v a ~to~ ~ ~`3{f3=] d~~~ $z ~ Z~ iQs ~d o{"s~' ~ ~J` 4 ~ ~ ~ 2 ` < W Z ~ `+ ~ y~~ ~ ¢4 W ~5y o~ 2 1y- U W (~J s W ~ ~ R3 ~ ~ y~ ~ ~ _ ~ U ~ O ~' <a p 7~ Z W ~ ~ = s ~ y Q ¢ ~ ~ ~ O o~ o o Y< m ~ `x~ s W~ N Ol Ol ~ ~ : W R~ <Z r~y ~roj W W W ~ ~ D W ~ ~ W ~ ~ ~ ~ ` z z z g ~ua~~~ z o~~ <~ z z g & Z ~~~~ g ~~ ~ ~a~ Wow W(j ~ ~ j O O' O O ] O ti ~ ~ Z Z Z Z Z Z G Z Z W N ~ _ 1 ~ V Q W= W ~ '. W 7 CC d~ L~ g ~ ~ a W Z 6 OJ Z F ~ _$ ~ O Z ~~ g ~ a ' z _ ~ ~ W ~ Ra ~Q` $ Y.~ ~ ~ W ~ T WWZ F ~ ~ ~ $ _ ` W S 's 5 CAPITAL IMPROVEMENT PROGRAM DEFINITION OF RANKINGS FY 1992-93 Urgent Projects (U) Projects that cannot reasonably be postponed; projects that would remedy a condition dangerous to public health, welfare, or safety; projects required to maintain a critically needed departmental program; projects needed to meet an emergency situation. Essential Projects (E) Projects required to complete or make fully usable a major public improvement; projects required to maintain a minimum standard as part of a continuing departmental program; projects for which outside funds for over 65 percent of the costs are available for only a limited period. Necessary Projects (N) Projects that should be carried out within a few years to meet clearly demonstrated anticipated needs; projects designated for replacement of unsatisfactory or obsolete facilities; projects designated for remodeling for continued use. ' Desirable Projects (D) Adequately planned projects needed for the expansion of current departmental programs; projects designed to initiate new programs that are considered proper for a progressive community in competition with other communities; projects for the conversion of existing facilities to other uses. Acceptable Projects (A) Adequately planned projects that could be used for ideal operations, but that can be postponed without detriment to present operations if budget reductions are necessary. Deferrable Projects (DEF) Projects that are definitely recommended for postponement or elimination from immediate consideration in the current capital program since they are questionable in terms of overall needs, adequate planning, or proper timing. 6 11/19/91 COIINTY OF ROANORE PROPOSED CALENDAR OF EVENTS FY1993-1997 CAPITAL IMPROVEMENT PROGRAM FY1992-93 Date Activity November 19, 1991 Present proposed CIP Process to Board of Supervisors. November 29, 1991 Distribute CIP forms and instructions to Department Directors and Constitutional Officers. January 6, 1992 CIP Project Request Forms submitted to Department of Management and Budget. January, 1992 Board of Supervisors to set CIP priorities for FY1992-93. February, 1992 CIP Review Committee (Taskforce, _ Team) to review CIP Project Requests for accuracy, completeness and rank. March, 1992 Present draft CIP to Planning Commission and Board of Supervisors. April, 1992 Planning Commission and Board of Supervisors to hold Public Hearings on CIP. May, 1992 Adopt CIP for FY1993-FY1997. 7 County of Roanoke FY1993-1997 Capital Improvement Program Project Request Form FY1992-1993 1. Department: 2. Project Title: 3. Project Number: 4. Project Status: New First Year in CIP Resubmission Page#~ FY1992-96 CIP In Progress (Describe) 5. Departmental Rank (Urgent, Essential, etc.) Explain: 6. Departmental Priority (1,2,3, etc.): 7. Project Description/Location (Attach Map): 8. Project Justification: 1 9. Project Schedule (start date, completion date, explain any date changes): 10. Project Origin (Civic Group, Board Request, County Administrator Request, Team Request, Department Request, Other): il. Project Relationship to the Comprehensive Plan: 12. Impact If Project Not Funded: 13. Project Alternatives: 2 W U Z Q CO Q °i O °' i 8 i ~O 2 Q ~ Z O ~ ~ ~ a O Z O Z ~ C O E - ~ ~ ~ .. :~::: :: _ H v ~ LL ~ "' ° ~ m ~ • c C Q ~ ~ m v 2 ~ d ~ss~ .. ,. ~ s: .. a ~ Y a ~ ~ ~ p c ~ t p +~i i: ~ ~ t ~ Z c c LL ~QQ t7 m 0 T J ~ ~ ~ 0 y H [L W I ~ } LL I ~ } LL I } LL 1 ~ } LL 1 y ~ ..~ c ~ r : :~ ::~ ~ r m « :::~:~i:~ ~ c m U .. : `i: c (~ o m ~ c : ~ Z ~ ~:: ~ ~ ' L ~ :: ro ` ~ > m m ~ W : • : c o O s; N ~ m O U ~ > ~ o ~ O H L VJ i / ~~~~~~~~~ ~ ~: n m In N m a r ti H ~ Oy ~ (L ^ O D LL i ~ } LL ~ } LL ~ } LL N } LL ~ F- ~jj W ~ ~ ~ l ~ L ~ ~ E- ~ M r W C m m c c 0 a m 17. Notes/Assumptions for Cost Estimates and Additional Personnel: 18. Other Comments: (Highlight Changes from FY1992-96 CIP) Submitted By: Title: Date: ~1 ~' / ~~~ MEMO - 7/24/92 To: Supervisors From: Lee B. Eddy Subject: County Government Structure At least one member of the Board (Minnix) expressed interest in the memo of 7/16/92 reporting on my conversation with the new at-large chairman of the Loudoun County Board of Supervisors. Fuzzy suggested that the general subject of Board structure be discussed sometime during our retreat on August 11 or 12. For the benefit of our two new Board members, and as a refresher for the others, I am attaching copies of information on this subject distributed during the redistricting discussions in early 1991. The June, 1992 issue of the UVa Newsletter features an article on the structure of Virginia city and town governments. Many of the broader observations apply to larger counties as well as to municipalities. Among the 41 cities, 16 have mayors elected at large, and 25 have mayors elected by the council. I will place my copy of the UVa Newsletter in the Supervisors' office, in case anyone cares to look at it. copy: Elmer Hodge, Paul Mahoney Encl. MEMO - 3/11/91 To: Supervisors From: Lee B. Eddy Subject: Redistrictinct Based on the State Board of Elections data furnished with Paul Mahoney's memo of 5 Feb., 1991, I have prepared the attached analysis of the various structural arrangements that now exist among Virginia County Boards of Supervisors. I was surprised to find there are 23 different combinations among the 95 counties. The most prevalent number of Board members is five, there being a total of 43 in the state. The next most prevalent number of Board members is seven, there being 20 in the state. cam. counties elect one or more at-large members. In Fairfax and Prince William counties the at-large member serves as Board chairman. I was surprised to see that 23 counties have boards comprised of an even number of members (4, 6 or 8). Two counties have elected tie breakers. The boards for some of the nearby counties are constituted as follows: Alleghany: 5 district members Augusta: 7 district members Bedford: 7 district members Botetourt: 5 district members Craig: 3 district members Floyd: 5 district members Franklin: 7 district members Henry: 6 district members Montgomery: 7 district members Pittsylvania: 7 district members Pulaski: 5 district members Wythe: 6 district members plus a tie breaker plus 1 at-large cc: Elmer Hodge, Paul Mahoney, Elizabeth Leah, Terry Harrington LBE FOI File ANALYSIS OF VIRGINIA COUNTY GOVERNMENT STRUCTURES Tot. No. Board No. District At-Large Elected Tot. No. Members ------ Districts --------- Members -------- Members Tie Bkr ----- Counties County Names 3 3 3 --- ------- - - -------- 5 -------------------- 3 - - 3 - 1 Highland 6 SUBTOTAL 4 4 4 - - 9 4 3 4 - - 1 Essex 10 SUBTOTAL 5 2 5 - - 1 Prince George 5 3 5 - - 1 Middlesex 5 3 3 2 - 1 Giles 5 3 3 2 1 1 Greene 5 4 5 - - 3 5 5 5 - - 33 5 - - 5 - 3 43 SUBTOTAL 6 3 6 - - 2 Northampton, Wise 6 5 6 - - 1 Sussex 6 5 5 1 - 2 Carroll, Russell 6 6 6 - - 4 6 6 6 - 1 1 Henry 10 SUBTOTAL 7 6 6 1 - 3 7 7 7 - - 17 20 SUBTOTAL 8 7 7 1(Chair) - 1 Prince William 8 8 8 - - 2 Loudon, Prince Edward 3 SUBTOTAL 9 5 9 - - 1 Accomac 9 8 8 1(Chair) - 1 Fairfax 9 9 9 - - 1 Mecklenburg 3 SUBTOTAL ~Edd ur es. election ,~ y g _. for r . boa d chairman '' BY M ~KYMAN ~ district, Eddy said ' Of course there is the risk that a chairiaaa elected at-large would '~ ' ~ Roanoke County Supervisor ~ to "throw his weight around" oa :~ ~ Lee Eddy said Wednesdayy that at the board, he said. "I&you dot the ' ~ ~ lent one member of the Bosrd of wrong person is than position, it .Supervisors should be elected at- could be a disadvantage for the i ;• ~ to str+engthea the county s county. . - , P~ . c litdiwm. its deWngs anth other 1o- ~ tupernsor'to_. . ._ Eddy is the fast ~cly call for sa at-large elation Noway aA five members are o}' r Cam, ~theboard hol~aa ~ January, ~ opportunity to make a rJioetiag at which a chair~mam oho- - cue ~ comp this spnag when, `r_e_suit, Eddy said, the : ~g~~~ ~ ~~~s~+ !-~ has ~ ~ttle ~tatuf oiltsidC district UYW ~. ....;l:'.S i; sl , o~g ~ board ~~, :..~....._ # __.. ~ t .'?here w~is a mixed reaction Aa at-largo chairman elected ~r~~y from others on the ,~ ~ for a font-yea term, the sane u the Bid of Supervisors. ~mayon of ~anoke and Sateai are, ,:. gu~~sor H - . would ~tve the County "a little afore . srrY Nickens . ~ clout to dealiaa with other local . d~ t like Eddy's suggestion. •`I •goverameits," a said. ~'t thinlcyou gain. status bybeiag ~` ~ ~ That also would ;elated atlarge by u . ~ iesideats an elated ~ ~~ chairman more t~harn a : y' he ropraeatative ~,,~~y~ gain states by represent. ~+om which.to sak help~other thaw ;-,~ ; :.., F,. ,~. _. ~ . ~ . • . _. = ~-. A .the supervisor who represents their ' , '' p~.EgSE SEE lDDY/83 . t y eta ~,~ ~''~.- - { `' _ ~.~ ..,', s 'F' ~'. + .~ r J' ,3 redistrict' sand that ~ ~' - ` _ ia~ uggested ~ . y ulual .ia 'don, be E ~y _. that m~t art'satisfied with th ~ ° r ~. a stn- otriapact and Conti~uous.and have ~ .., N ~ ~_, tus quo, he'said:, "It's servedstis well c~irly observable boutic~(aries. Mi- FgOM Pq E~ B 1 t ~ ~-: ,for quite a bong Time. We need some notify voting strength` nttislr not be iyct .;, ~. s'~ ' L -+lmpetu3 before WC C ' ing the citizens of Roanoke County. ~Se it." ~ uted. ; and putting 'forth posi`Rons that'. . A oo'~q~.- ~~ ~up ofd the supervisors. ve'said merit respat•" ~'"'strar- Elizabeth Leah, County that neighborhoods such. astNorth Supervisor Bob Johnsen said..: ~ racy :Paul Mahoney and Plan- ~~ which now4 " he was "Mind of inaletween." - ' Director Teny Harrington - the,Catawba and H"o >wta~aten There's ao .doubt, he said;: that a `~Y~6 redistncting plans and ~ _ should not lk~~ded. chairman elected at-large would `'"~~make recommendations to the Other than that; ~~;~ the have more prestige. , ,, supervisors in a, month or so , , , , supervisors are free tq~consider a ~ ~ ~~, ~`~ :i~ . ~,j~ tr_%" •i ~ ~` r..Ae .t :, Variety Of altCrnatlVes.# ,~ Bat only a coupYe of~people -~~ t.Thc county is bound bX certain showed up in January wliea the su- ~ nqu~meats when it~ redis- '•'?~e size of~h~ b~ard~ d be pemsors had a public hearing on tricts• ..Vona increased to seven mem6eis Edit ex-~ - ~ ~ ~ f ~ ~ , g . districts m la, to allow for the atrlarge elegy - -- -'~ - "'--'-~' ~ ~ _ ~ iz o€'a chairman and .posaibiy a ;~ . •. ~. ~ ~„ chairman. .::=- r ri< Eddy said he likes the~idea of a 'igo~ember board,. `.`bro. I want - ~ ~„ + :~ t; , ~ ~ Amy options opeaWe don't _ ~, }i " Co-> ~s x a~s ,v .rW j S'~ l Y,'f'. Y' H ~ .4 y a. <~ e P .. T~ -w- Q 4"7C Tr ~n y ! ~ ~~, L . v", V F. ' ,~ Q`~ ~•J y ~ . ,. -. ~ P s". Y _ - '. . ~." 20 ~`~"EICCtiOIIS. Three COU~It~Ea haVC o-member boards -=-~#irfax, ~enburg and Accotnaclc'Oth- efa'T1aVC thrCC-membeii'boarda. ' `~ At least two counties - Fair- ~ fair. and Prince William -have elections for chairman. A few other 'counties have at-large elections for board members, but it ~ ~ :.ywasa't: clear. from the information ita~uCiaev.. obtained '~tiev= thn~ REDISTRICTING (ZTr~ 4->91 q~ A chance to improve government structure By LEE B. EDDY IN 1991 Virginia counties must modify their Board of.Supervisors' election districts to adjust for the 1990 census data. Federal and state. laws require that election districts be of equal population (within 5 -per- cent), becontiguous, compact, and have a stmng community of interest. In Roanoke County, a commit- tee of staff personnel has developed maps shov-nng boundaries based on four, five, six and seven districts. By consensus, the four-district and five-district plans appear to best meet the redistricting criteria. Geo- graphical barriers, major road loca- tions, the doughnut shape of the county, and the Vinton area of influ- ence limit the number and types of plans that make good sense. Roanoke County's government has comprised five districts and five board members for many years. Among Virginia's' 95 counties, boards of supervisors now range in size from three to nine members, some having multimember districts aad~ome having., one or more at- large members :~ ~ #-~~ ) Fairfax and Prince William counties have seven or eight single- member districts, plus one member elected at large who serves as board chairman., `lroudoun County has eight single-member, districts. Hen- rico and Chesterfield counties each have five• single-member districts. Augusta; Bedford, Franklin, Mont- gomery and Pittsylvania counties each have seven single-member dis- tricf3' Ia ally'43 .Virginia wunties havi~'five-member boards and 20 have ~ seven-member boards. Odd numbers predominate, tareduce the possibility for. tie rotes. In every county,.. othe~;than- )~airf~x and Prink Wt~Iiam" counties the cliair- raan is elected"annually t~rom among ,: the ~ietss: ~'~" rya p.m. tonight at the Roanoke County Administration Center. Anyone with an opinion on how the county should be governed for the next 10 years is urged to attend and speak at this meeting. The final redistricting plan, as approved by the. Board of Supervisors, must. be submitted to the U.S. Justice Department to veri- fy compliance with the Voting Rights Act. - I have suggested that county su- pervisors consider changing from five to seven members and .having the board chairman elected at large by the voters. These changes could be accomplished by establishing five magisterial districts plus two at- large members, one of whom would serve as board chairman for a term of four years. Alternately; a plan with four district members and one ~at-large chairman could be consid- ered. :~ ~ .. A five-district, seven=member board would allow citiuns to vote for and be represented by three peo- ple,. rather than one. An: elected chairman would strengthen'that po- sition and make it comparable to the . - mayor of a large city. Having:serv~d :~`as Roanoke County's`6onrd chair- man in 1968 and 1971, I am well aware of the limitations associated . with cone-year term for that posi- lion. •All things considered, I favor the -concept of a board chairman elected by the people. County gov- ernments are ~ .becoming more like cities all the time, and having a strong chief elected official. would enhance the county's ability to, deal effectively with other localities and with state. agencies, .:d3.>,,t;;~;; Fairfax ..and.. Prince .William counties have already recognized ..the potential;advantage in this gov- ernmental structure. T]ie 1991 re- ~~ ~ .::... ~ ~€ ; ine~ or our gov- ." dme ~ ~ s 6 D{o=: ~ erti ent.:: = _ :~ -'.` - ~ ~; oess ; ff a si if~cant opportunity ~- for ,of'aro~'al '."'~,Unforamatety~ a serious tyvah~. govetnmet''3:~by j~nodxfying the num- ' anon ta~no{'~lcely finless the Board ` ber of the dis- o~:Supervisoia;hear: a groundswell tri bphing one of; sftQport' from cil~zens: ,Thh'. re- or~ e seats, andlor by vai~ag attitude seems to refl~'Cf°.the' changing i'he way the board chair- philosophg: "If it ain't broke, don't man is selected. This is a once-in-a- fix it." But we can't know what's decade opportuiritj,-~tb'~improve theme. ~ an~ ~tt~~ a careful look at ~c v 71i-.:ar.: i. all-reasot>a' alE~>~natives. responsiveness a~o~tetnmeat to : , - its citizens, a~chance to fine-tune-the '~ - ~ ' nuts and bolts of a democratic sys- " ~~"' "" ''` ' n- ','.' a~~'i:, _~,~'~ a~'` „~.-~ .~~ ~-, -' ~s B: Edd~is a Windsor Hills z ». "REINVENTING GOVERNMENT" BY OSBORNE & GABLER 8/12/92 SPECIFIC POTENTIAL APPLICATIONS TO ROANOKE COUNTY (DERIVED FROM 13-PAGE SUMMARY) 1. Schools: a. Allow choice of schools by parents and students, subject to availability of space and provisions for transportation. Provide good, objective information on which parents/students can base their choices. b. Reward the most successful schools with additional funding, higher staff salaries. c. Measure success based on number of student applications, results of test scores, parental satisfaction, drop-out rates, etc. d. Develop strong parent and business support for individual schools. 2. Volunteers: Use volunteers for recycling, energy audits, park management, library services, recreation programs, etc. 3. Private Firms: Consider for full or partial services for: -------------- a. Refuse and/or leaf collection. b. Real Estate Assessments. c. Engineering Design. d. Vehicle Repair. e. Radio Repair. f. Computer Services. g. legal services. h. Public information. i. Buildings and grounds maintenance. j. Park maintenance. Note: Prevent any private firm from becoming a monopoly. 4. Separate "decision making" from "doing": Same list as above. ---------------------------------------- 5. Participation by the Community: ------------------------------- a. Establish councils for each magisterial district to (a) solve problems and disputes, (b) do long-range planning, (c) assess services, (d) set priorities, (e> other. b. Periodically organize a "Futures Commission" to look at trends and long-range goals. 6. County Departments: ------------------- a. Provide a clear mission statement for each department. b. Eliminate line-item budgets (but not line-item accounting). Include all indirect costs. c. Set budget reduction goals (adjusted for inflation and population). Allow departments to keep budget surpluses (for designated purposes). d. Break large organizations into smaller units, each with a purpose (decentralize). e. Promote competition. f. Provide a "seed fund" from which departments can borrow (against their budget) for experimental programs. 7. Personnel: a. Develop broad classification and pay systems. b. Pay market salaries. Provide good quality work places. c. Base pay on performance. d. Base promotions and layoffs on performance, not seniority. e. Let managers hire and promote the most qualified. f. Recruit aggressively. g. Simplify the appeal process. h. Allow employees to evaluate their managers. 8. Measure Outcomes (not inputs): a. Refuse collection, b. recycling, c. assessments, d. auto repair, e. building inspections, f. animal control, g. parks and recreation, h. libraries, i. schools, j. engineering design, k. planning and zoning, 1. legal services, m. radio repair, n. computer services, o. maintenance, p. other. 9. Establish importance in the following priority: ----------------------------------------------- a. Citizens (customers) b. Employees who deal directly with citizens. c. Managers. 10. Conduct surveys to determine citizen (customer) satisfaction: ------------------------------------------------------------- a. Suggestion boxes. b. Departmental surveys. c. County-wide surveys. d. Schools e. Customer choices. 11. Enterprise Functions: --------------------- a. Set up a separate organization in Parks & Recreation to provide programs for non-senior adults. Require fees to cover all costs. b. Make water and sewer services self-sustaining. 12. Miscellaneous Economic Considerations: -------------------------------------- a. Provide an "economic impact statement" for each major expenditure, to evaluate long-term costs/benefits. b. Establish an employee or team award program for suggestions that result in cost savings without sacrificing service levels. 13. General Considerations: ----------------------- a. Check legality of proposals vs. current state law. b. Designate an individual or a team to pursue these concepts and make specific recommendations for implementation. c. Coordinate/consult with School Board and staff. MEMO - 8/5/92 To: Supervisors From: Lee B. Eddy Subject: Board Retreat - Aug. 11 & 12 In planning for a retreat discussion on the Osborne-Gabler book "Reinventing Government", I have developed a summary of those elements that may have application to Roanoke County. A copy of that summary is attached. I apologize for the length, but this book has a lot of meat, in my opinion. I deeply hope the Board and staff will give serious consideration to some of the recomendations in the book. Mr. Hodge has already started with his team approach and "flattened" organization. copy: Elmer Hodge, Mary Allen attach: Summary for each supervisor and Mr. Hodge SUMMARY OF "REINVENTING GOVERNMENT" BY OSBORNE AND GABLER POTENTIAL APPLICATIONS TO ROANOKE COUNTY PREFACE 1. We believe deeply in government. 2. Civilized society cannot function effectively without effective government. 3. People who work in government are not the problem; the systems in which they work are the problem. 4. Neither traditional liberalism or conservatism has much relevance to the problems of today's governments. Government must be reinvented. 5. We believe in equity - equal opportunity for all. "Entrepreneurial government" describes the new model of government. An entrepreneur uses resources in new ways to maximimize productivity and effectiveness. The three sectors of service are public, private and volunteer (third). Entrepreneurs are "risk takers", but they define risks and minimize them. They pinpoint opportunity and exploit it. The central failure of government is one of means, not ends. INTRODUCTION Public institutions are becoming more lean, decentralized, innovative, flexible and adaptable. They use competition and customer choice. Hierarchal chains of command don't work very well. Bureaucracies are bankrupt. They regulate the process and ignore the outcome. They were based on a few knowledgeable managers at the top and many less informed workers at the lower levels. Now we live in an information society where information is available to almost everyone. Today's society demands institutions that empower citizens rather than just serving them. Customers want quality and choice. A Michigan agency adopted the slogan ~~ "Customer service is our reason for being . Entrepreneurial governments search for more efficient and effective ways of managing. Rising practices include contracting for services, performance measurements, participatory management, impact fees, and strategic planning. Most do the following: * Promote competition between service providers. * Empower citizens by pushing control out of the bureaucracy into the community . * Measure performance, focusing on outcomes rather than inputs. * Are driven by goals (missions), not by rules and regulations. * Redefine clients as customers, and offer them choices. * Prevent problems before they occur. * Decentralize authority, embracing participatory management. * Prefer market mechanisms to bureaucratic mechanisms. - 1 - * Catalyze public, private and volunteer sectors to solve community problems. Total Quality Management (TQM), developed by W.E. Deming primarily for private business, focuses on results, customers, decentralization, prevention, and a market approach. The difficulty lies not so much in developing new ideas as in escaping from the old ones. CHAPTER l: CATALYTIC GOVERNMENT; STEERING NOT ROWING St. Paul, Minnesota used private development banks to finance affordable housing. They used volunteer organizations to operate recycling programs, perform energy audits, manage parks. They turned garbage collection over to the private sector. They used volunteers in parks, recreation centers and libraries. They created partnerships with foundations. The city defines problems and assembles resources for others to use in addressing them. Dialog is more important than the agenda item - getting people talking and working and thinking about who we are and where we want to be going. Government can be a deal maker, pulling public and private sectors together. Use government for what it does best: raising resources and setting societal priorities through a democratic political process. Utilize the private sector for what it does best: organizing the production of goods and services. Mario Cuomo said "It is not government's obligation to provide services, but to see that they are provided." Government's role is to "steer" institutions to health. Any attempt to combine governing with "doing" on a large scale paralyzes the decision-making capacity. Having decision-making organs actually "do", also means very poor "doing". Governments that focus on steering make sure other institutions are delivering services and meeting the community's needs. Entrepreneurial governments are shifting to systems that separate policy decisions from service delivery. Divesting rowing from steering leaves governments operating basically as a skillful buyer, leveraging the various producers to accomplish policy objectives. Contractors know they can be let go if their quality sags. Civil servants know they cannot. Steering organizations can experiment and learn from success. Typical government employee turnover is 10$ each year. Attrition, shifting employees, and requiring contractors to hire can minimize employee layoffs. Non-profit and volunteer agencies (third sector) are well suited to handling social services. - 2 - Privatization is one answer, not "the" answer. When governments contract with private business, they shift the delivery of services, not responsibility for services. CHAPTER 2: COMMUNITY OWNED GOVERNMENT People act more responsibly when they control their own environments than when they are under the control of others. When communities are empowered to solve their own problems, they function better than communities that depend on services provided by others. Use community boards with volunteer mediators to resolve everyday conflicts. Communities have more commitment to their members than service delivery systems have to their clients. Communities understand their problems better than service professionals. Professionals and bureaucracies deliver services; communities solve problems. Communities are more flexible and creative than large service bureaucracies. Communities are cheaper than service professionals. They enforce standards of behavior more effectively. St. Paul organized 17 elected district councils that acted as sounding boards for city government, set priorities for public investment, initiated projects and delivered services. "We're solving our own problems." CHAPTER 3: INJECTING COMPETITION INTO SERVICE DELIVERY The issue is not public vs. private. It is competition vs. monopoly. "With bidding you cut out all the fat." Merit pay for teachers undermines morale. Merit pay for schools is another matter. The most obvious advantage of competition is greater efficiency. Competition rewards innovation. Monopoly stifles it. Competition boosts the pride and morale of public employees. Efforts to minimize the pain of layoffs, such as "no layoff" policies, are critical. New york City's Sanitation internal repair shops compared their costs with those of private shops, by posting charts of profits or loss. Then they started contracting their services to others. Cities often spend 20~ of the cost of a service on contract management. They have to hire new people with particular expertise. In contracting for services, Phoenix ties reimbursement closely to performance and puts withholding clauses in all its contracts. The low bid is usually not a good bid. A danger is that a private contractor will gradually develop a monopoly. - 3 - Phoenix always keeps two of its garbage districts public, so it will always have the capacity to compete. Corruption is difficult when a system meets 1. The bidding is truly competitive. 2. Competition is based on hard information performance. 3. Contractors are monitored carefully. 4. A relatively nonpolitical body is set up Privatization works best they want done, generate performance, and replace performance levels. 72$ of local officials r favorable". Contracting the following criteria: on cost and quality of to perform these tasks . when public agencies can define precisely what competitionfor the job, evaluate a contractor's or penalize those who fail to achieve expected ate the quality of their contracted services "very saved local governments between 15 & 30~. It is important to separate service from control. Make all service bureaus revolving funds, relying on the income generated. Typical public agencies don't eliminate obsolete bureaus or cud costs because there is no incentive to do so. Competition is the permanent force for innovation that government normally lacks. America is the only major developed country in which there is no competition within the school system. Seven U.S. states offer students the option of attending a school in a different district. Competition breeds accountability. The keys to a high level of school success are parental control, clarity of mission, strong leadership, and the degree of freedom and respect offered the teachers. Competitive schools need autonomy from external control. Hold schools accountable through the mroachpisotoscharOterynewmschoolsn can force all schools to improve. One app created by teachers, parents or private organizations. In systems with school choice, the administrators and teachers are working for the 95$ who remain, not the 5$ who leave. Through competition, failing schools are improved. Failing management is replaced. True competition means competition for students and funds. An aggressive information program is necessary to make school choice work. Unregulated markets generate inequities. On average, private contractors and public agencies pay comparable wages, but contractors offer fewer benefits. Governments are usually more aggresive in hiring minorities and women. Public employees vote at twice the average rate. CHAPTER 4: MISSION DRIVEN GOVERNMENT Never tell people how to do things. Tell then what you want them to - 4 - achieve and they will surprise you with their ingenuity. Most public organizations are driven by their rules and budgets, not by missions. When things go wrong, politicians respond with a blizzard of new rules. A business would fire the individuals responsible. Rules and red tape prevent bad things from happening. They also prevent good things from happening. Excessive rules are suffocating to public employees. Rule-driven governments may prevent some corruption, but at a price of monumental waste. Bureaucracies are often happy to trade less money for more local control. Mission-driven governments: a. are more efficient than rule-driven governments. b. produce better results. c. are more innovative. d. are more flexible. e. have higher employee morale. To slough off the obsolete, governments have done the following: 1. Sunset laws. You need to measure results. 2. Review Commissions. They periodically examine all systems. 3. Zero-based budgets. They are too cumbersome for annual use. Maybe do every 5 years. 4. Ask each department to list ideas for 10~ budget cuts. Let the policy body decide whether to implement them. Budgets control everything an agency does. They are onerous and omnipresent, useless and demeaning. They suck time away from real work. They trap managers in yesterday's priorities, which becomes tomorrow's waste. Budget line items are often absurdly narrow. Smart public managers spend every penny of every line item. If they don't their budgets are cut the next year. Our budget systems actually encourage managers to waste money. Fairfield, California eliminated line item budgets and allowed managers to keep what they didn't spend. Each department budget is the same as the previous year plus factors for inflation and population growth. Managers use line items to track expenditures, but council does not see or vote on them. Mission-driven budgets give every employee an incentive to save money. They free resources to test new ideas. They give managers the autonomy they need to adjust to changing circumstances. They simplify the budget process. They save money on auditors and budget officers. The free the policy body to concentrate on important issues. Modern personnel systems provide the following: 1. Broad classification and pay systems. 2. Market salaries. 3. Performance based pay. 4. Promotion and layoffs by performance, not seniority. 5. Management freedom to hire the most qualified. 6. Aggressive recruitment. - 5 - 7. Streamlined appeals for employees who are fired. Basic Strategies for Public Entrepreneurs include: a. A clear mission statement. b. Breaking large organizations into smaller units, each with a purpose. c. Spinning off new teams and organizations. d. Organizing by mission rather than turf. e. Creating a culture around the mission (catch phrase). f. Creating permission to fail. By making corruption nearly impossible we also make quality performance nearly impossible. Entrepreneurial governments rely on information about results of spending to detect fraud and abuse. CHAPTER 5: RESULTS-ORIENTED GOVERNMENT; FUNDING OUTCOMES, NOT INPUTS --------------------------------------- Entrepreneurial governments fund institutions according to outcomes, not inputs, so they become obsessive about results. The ultimate test in government is not peformance, but re-election. Entrepreneurial leaders develop new ways to measure & reward outcomes. Sunnyvale, California measures the quantity, quality and cost bf every service they deliver. They use a set of goals, community condition indicators, objectives and performance indicators. There is no approval process for hiring. Council sets policy: what level of service, how many units will be produced, what unit cost. Successful unit managers receive a bonus of up to 10$ of their salary. In 5 years they averaged a productivity increase of 4~ each year. They use 35 to 45$ fewer people than other cities of similar size. Employee salaries are higher and taxes are lower. What gets measured gets done. The simple act of defining measures helps clarify goals. If you don't measure results, you can't tell success from failure. If you can't see success you can't reward it. If you can't reward success you are probably rewarding failure. Rewarding failure creates bizarre incentives. If we expect nothing from people we usually get it. But if we expect effort in return for what we give, we usually get that. If you can't see success, you can't learn from it. Entrepreneurial governments constantly try new things, to find out what works and what doesn't. But you have to measure results to identify success. If you can't recognize failure, you can't learn from it. If you can demonstrate results, you can win public support. When spending is conditioned on results, voters and politicians will respond. Governments can use information to determine employee pay, as a management tool, and to tie spending to results. Traditional rewards to managers for meeting annual goals do not work well, because these goals are usually not related to customer satisfaction. To avoid the fear element, reward groups rather than individuals. In Visalia, California, groups that improved productivity were allowed to - 6 - keep 30~ of the savings. The current thinking is toward merit pay for groups of teachers, not individuals. Deming's Total Quality Management states: a. 15$ of the problems in most organizations are caused by workers and managers. b. 85~ stem from broader systems: education, budgets, personnel system, etc. c. Organizations can solve problems most efficiently if employees are involved in developing solutions. There are two ways to budget for results. 1. Reward excellence based on measured outputs and outcomes. 2. Sunnyvale's approach: define a level of quantity and quality. Military depots set a target of 10~ productivity increase each of the first two years, and 3~ each year thereafter. Beyond that, they could invest any surplus any way they wanted (increased salaries, new equipment, etc.) A resource management system must include: 1) knowledge of full costs, 2) unified (non line-item) budget, 3) decentralized control of dollars and personnel, 4) freedom from unnecessary regulation, 5) accountability for mission results. A modern budget system must be mission driven, decentralized, and results oriented. CHAPTER 6: CUSTOMER-DRIVEN GOVERNMENT; ---------- --------------------------- MEETING THE NEEDS OF THE CUSTOMER, NOT THE BUREAUCRACY ------------------------------------------------------ Democratic governments exist to serve their citizens. Most public agencies strive to please interest groups. The greatest irritant most people experience in their dealings with government is the arrogance of the bureaucracy. Entrepreneurial governments listen to their citizens through customer surveys and focus groups. They offer choices. Under Deming's TQM, the typical organization is turned upside down: 1. Customers are most important. 2. Those who serve customers directly are next in importance. 3. Management serves those who serve customers. One police department in Madison, Wisconsin sent a questionnaire to every 35th person encountered, asking to rank (5-1) the officers as to concern, helpfulness, knowledge, quality of service, professional conduct, how well they solved the problem, whether they put the person at ease. There are many ways to listen to the voice of the customer: a. Customer Surveys (individual services) b. Customer Follow Up c. Community Surveys (overall services) d. Customer Contact by Employee. e. Customer Contact Reports f. Customer Councils - 7 - g. Focus Groups h. Customer Interviews i. Electronic Mail j. Customer Service Training k. Test Marketing 1. Quality Guarantees m. Inspectors n. Ombudsmen o. Complaint Tracking System p. 800 number (state wide) q. Suggestion Boxes or Forms. The best way to make public service providers respond to the needs of their customers is to put resources into the hands of the customers and let them chose. Customer-driven systems force service providers to be accountable to their customers. Gallop polls showed that adults who believe parents should be able to choose the public schools for their children increased from 12$ in 1980 to 62$ in 1990. A majority of teachers said that would help their students. Customer-driven systems waste less because they match supply to demand. They empower customers to make choices, and empowered customer's are more committed. Schools of choice have lower drop-out rates and fewer discipline problems. Customer-driven systems create better opportunities for equity, but only if information on costs and quality is accessible to all customers. Traditional public systems are designed for the convenience of administrators and service providers, not customers. Continuity of leadership is critical in transforming public systems. Political successors are often adversarial. A customer-driven system should be "user friendly", transparent and holistic. CHAPTER 7: ENTERPRISING GOVERNMENT; EARNING RATHER THAN SPENDING ---------- ----------------------------------------------------- Charge citizens for using tennis courts. Charge a high fee for adult ball teams. Let sponsors pay for the advertising they get. Fairfield, CA built a golf course on land donated by a developer. The developer built homes around the golf course. Both benefited. The best way to raise nontax revenue is simply to charge fees to those who use public services. Public opinion polls always favor user fees over taxes. User fees work best when it is for a "private good" rather than a "collective good", and when fees can be collected efficiently. You should think like an investor, and maximize your long-term return. Some suggest developing an "economic impact statement" for long-term investments. You need to give managers an incentive to make money. Mission-driven budgets allow departments to keep part or all of surpluses. Budget - 8 - formulas are necessary to prevent raids on their hard-earned profits. Some cities give employees a ~ of any savings or earnings that result from their ideas. Riverside, CA set up a $100,000 seed fund to make small loans to departments for new intitatives. Managers can secure investment capital only if they have some prospect of generating a return. If that return fails to materialize, the loss comes out of their budget. Most governments have no idea how much it costs to deliver the services they offer. Budgeted costs typically exclude "indirect costs" such as administrative overhead, capital costs and employee fringe benefits. Rather than have employees document their time on each job, it is more efficient to have accountants go in retroactively, to determine what the real costs are for each service, then use that data for the next year. CHAPTER 8: ANTICIPATORY GOVERNMENT; PREVENTION RATHER THAN CURE ---------- ---------------------------------------------------- Anticipatory governments force politicians to look at the 10-year implications of all spending decisions, to maintain the programs and infrastructure they build. "The smart person solves problems. The genius avoids them." We spend most of our money responding to fires, not preventing them. Scottsdale, AR requires sprinklers in every new building, including residences. It reduced fire losses, insurance rates, and fire department costs. It saves infrastructure costs ( smaller water pipes, storage systems, pumps, etc.). A citizens Futures Commission analyzes trends, develops alternatives, and establishes recommendations and goals for the community. "Alternatives for Washington" (state) used conferences, a series of questionnaires each based on feedback from the previous one, TV programs, statewide questionnaires, opinion surveys, cost/benefit study teams, and town meetings. "Strategic Planning" is the process of examining an organization or a community's current situation and future trajectory, setting goals, developing a strategy to achieve those goals, and measuring the results. For a government you also need a consensus. Tokyo develops 3 to 4-year administrative and fiscal plans, in great detail. The annual budget process then conforms to the 3 to 4-year plans. The important element is not a "plan", but "planning". Strategic Planning promises only that decisions will be made with foresight. It can deteriorate into meaningless exercises that waste time and money, and can become an actual barrier to innovation. Politics forces elected officials to go for fast-term payoffs, instead of thinking and acting long-term. Sunnyvale projects all revenues and costs, for capital and operations, over the next 10 years. This helps flag problems that loom ahead. One secret is to recast things that aren't politically acceptable in the - 9 - normal context, and change the context to create a different way of looking at them. Trust in the long-range forecasts is critical. Long-range planning should flag the impact of a decision regarding one department on all other departments. Government accounting methods ignore what assets are owned, their state of repair and their value. Accrual accounting shows depreciation; cash accounting does not. The Governmental Accounting Standards Board (GASB) will require governments to use accrual accounting starting in July, 1994, but it will exclude depreciation. CHAPTER 9: DECENTRALIZED GOVERNMENT; ---------- ------------------------- FROM HIERARCHY TO PARTICIPATION AND TEAMWORK In today's world, things simply work better if those working in public organizations have the authority to make many of their own decisions. Centralized controls and consolidated agencies generate more waste, not less. Decentralized institutions have the following advantages: 1. They are more flexible. 2. They are more effective. 3. They are more innovative. 4. They generate higher morale, more commitment, and greater productivity. Not "command and control", but "conferring and networking" become the mandatory modes for getting things done. Waste is created by removing the sense and fact of control from the only people close enough to the problem to do something about it. Organizations that decentralize have to articulate their missions, create internal cultures around their core values, and measure results. Manufacturing businesses that embrace participatory management typically increase their productivity 30 to 40$. Madison created an experimental police district under which the employees selected their own officers, developed staffing and work schedules, etc. Studies show that schools in which principals and teachers have significant authority are more successful that those in which the important decisions are made by central administrators. The issue in all organizations is the quality of the top managers. A study showed the greatest barriers to productivity improvements were "governmental regulations", "institutional opposition", and "political opposition". Labor-Management committees have worked well where unions are strong. The best way to secure labor cooperation is to adopt a no-layoff policy. Governments don't have to guarantee "the" job; they can guarantee "a" job. The most serious resistance to teamwork and participatory management often - 10 - comes from middle managers. Participatory organizations find they must their hierarchy. Participatory management 1. Quality Circles. 2. Labor-Management Committees. 3. Employee Development Programs. 4. Attitude Surveys. 5. Employee Evaluation of Managers. 6. Innovation Champions. 7. Reward Programs. eliminate layers and flatten can include: A primary roadblock to innovation is segmentation. Teams are able to break down turf walls, fostering collaboration across departments. Teams hold employees to high stnadards. Those who don't perform fall by the wayside because of peer pressure. Paticipatory management encourages employees to share information and confront underlying issues. Productivity has to be built from below. In Minnesota they created a STEP program which solicited suggestions from teams and chose the most promising. Projects run by teams do much better than those run b y individuals. Decentralization requires a firm commitment from the top. Efforts to improve productivity usually undermine both productivity and morale. Efforts to improve morale by empowering employees usually heighten both morale and productivity. Entrepreneurial organizations pay their employees well and work to improve the physical quality of their work place. They also invest heavily in training. CHAPTER 10: MARKET ORIENTED GOVERNMENT; ----------- --------------------------- LEVERAGING CHANGE THROUGH THE MARKET ------------------------------------ Bureaucracies naturally tend to spend their time and attention building and defending turf, not in managing well. Markets are self correcting. To work effectively and fairly, markets require supply, demand, accessibility, information, rules and policing. Local governments can place their cash balances in banks that pursue specific lending strategies. Entrepreneurial governments need to embrace markets and empower communities. CHAPTER 11: PUTTING IT ALL TOGETHER School principles for entrepreneurial government: 1. Greater choice for parents and students. 2. A system of accountability that focuses on results rather than compliance with regulations. - 11 - 3. Decentralization of authority and decision making responsibilities to the school site. 4. A personnel system that provides rewards for success with students and real consequences for failure. 5. Active, sustained parental and business community involvement. See pages 314-319 for details of a revised school system. Factors that support a fundamental change to entrepreneurial government: a. A crisis. b. Leadership c. Continuity of Leadership d. A Healthy Civic Infrastructure e. Shared Vision and Goals f. Trust g. Outside Resources h. Models to Follow APPENDIX A: ALTERNATIVE DELIVERY SERVICE OPTIONS ----------- ------------------------------------ 36 Alternatives: 1. Legal Rules and Sanctions 2. 3. Monitoring and Investigation 4. 5. Tax Policy 6• 7. Subsidies 8. 9. Loan Guarantees 10. 11. Franchising 12. 13. Public-Public Partnerships 14. 15. Public Enterprise 16. 17. Insurance 18. 19. Public Investment Policy 20. 21. Information 22. 23. Volunteers 24. 25. Impact Fees 26. 27. Convening Non-Govt Leaders 28. 29. Seed Money 30. 31. Voluntary Associations 32. 33. Quid-Pro-Quo 34. 35. Sale/Exchange/Use of Property 36 Regulation or Deregulation Licensing Grants Loans Contracting Public-Private Partnerships Quasi-Public or Private Corporations Procurement Rewards, Awards, Bounties Technical Assistance Referral Vouchers Catalyzing Non-Governmental Efforts Jawboning Equity Investments Co-Production or Self-Help Demand Management . Restructuring the Market The following criteria can be used to judge 1. Service Specificity. 2. Availability of Producers. 3. Efficiency and Effectiveness. 4. Size of Organization Necessary to Provide 5. Benefits vs. Costs. 6. Responsiveness to Consumers. 7. Susceptibility to Fraud. 8. Economic Equity. 9. Equity for Minorities. 10. Responsiveness to Government Direction. 11. The Size of Government Needed. Tasks Best Suited To Each Sector: A. Public Sector: 1. Policy Management 2. Regulation 3. Enforcement of Equity 4. Prevention of Discrimination 5. Prevention of Exploitation 6. Promotion of Social Cohesion B. Private Sector: alternative arrangements: the Service. - 12 - 1. Economic Tasks 2. Investment Tasks 3. Profit Generation 4. Promotion of Self-Sufficiency C. Third Sector (Volunteer & Non-Profit) 1. Social Tasks 2. Tasks that Require Volunteer Labor 3. Tasks that Generate Little Profit 4. Promotion of Individual Responsibility 5. Promotion of Community 6. Promotion of Commitment to Welfare of Others APKPENDIX B: THE ART OF PERFORMANCE MEASUREMENT ------------ ---------------------------------- There is a vast difference between measuring process and results. There is a difference betweeen measuring efficiency and effectiveness. There is a difference between "program outcomes" and broader "policy outcomes". Do both quantitative and qualitative analysis. , Watch our for "creaming" (using the most productive citizens and leaving the rest for others). Anticipate powerful resistance. Involve providers and employees in developing the correct measures. Subject measures to annual review and modification. Don't use too many or too few measures. Watch our for perverse incentives. Keep the measurement function in a politically independent, impartial office. Focus on maximizing the use of performance data. - 13 - v ~` ~o ~a ~o M~ ~ ~~er J Alter a yy'oy°re c t~a~ sa'c' y.~e G~i C 2 e6,`1 a ;~~,'~ ,y99 g X51 gyp: Cl vSt 5 ~ ~sser~l~ ea5ecper ~ o~~g p1~' .e,,lg is C es~~ ~g`~ ~. ~aSe~er e ~ eG 5: Qgo4 Jroa~, 9~' ; °.~ ~~'so7 pSC g, ~ e,~es fiat ~ 15 f°s 51 s l ga~~n~' er ~ elo • sea `~ I ~ ~i i~ pc $ ec'~l WISISI ~a sy~e o~~~z yes Zra~ A4C~ 4s°av 4/ g1 a~ B ' oar o4es g°~ r°~'e ~ g 4s goa la ~ ,c ~ ~ r~ 5I 5 I~ nor ,~,~,a ~ yla W I has T~ea~~er ~a1r ~e rl Wa„~es 15 SJ,p' ~a e~ S ~ ~ °~~ L W I vl ~ le~al~lre v~5;ya, 55;yo ~'e Wa eGn Yas~ n1sea ~sa4 ~ ~o 4 alley `~ ~e r,~e `~ e`I Te°n da1~ 5r~° ~°~ V a~,l Ze 5e~~ 11re '~ Seale % ~~ i ,~ ~ ~~ ~. ~ ;% ,, ~ ,' ~ ~ ~ ;~ / i~ ~ ~ i ~ ~ ,' ~ ~ ~ % ~ ~ ~~ ,~` ~' ,. ~ ~ ~' ~ ~ ~ ~ f, ~ , ~' ~; ~ :~ }s:. l ~ 3t: :. ,z s 'J`` i i t ~ r ~e f ~ ~ ~ / i r ~ ~ ~ ~' ~ ~ ~ r r f ti f i I~ I ~ ` ~ ~/ t ! `° ~ ~~ a y ! /~ a ,! r fl !~ j i ~ ~ q ~ it -- ~ a ~ -~ ~1 ~ ." . ti i Q U m j ~; C~ Q: roc :p \ ~ _ 1 i \ r ~ C V O ~, U O ~. ~, ` n r ,r h I IJ c / O •r 1 ~ ~ ~ I V r7. C j ti. ~ y .V y ~ r ~~ I~ ~ ~~~~ ti ~ ~ /~ m ~ c~ ~ ~ m ~ ~ i ~ ~ cq ts, rr / ~ ~~ ! V ~ ~ c ~ ~ ~ ~ i F., ~ ~' ~ ~ ~ m ~ ~ ~ ~ ; ~s ~ ~ ~ o z ~ .a' ..~ °q o ~ ~c x ec s ~ ~ ~ ca O J C G a W ~ ~ ~ ` ~ ~ x vE", m ~ ~ 2 ~ 5 ~ ~ v ~ o w ~ `„ ~'' l :U m cri: oS 1 ~ Z ~ ~ M E M O R A N D U M TO: Addre ssees Below FROM Elmer Hodge DATE : ~L~i~`b~~ o ),., August 6 1992 _ d"~~J RE: Board of 'S _____ -------- upervisors Retreat The Boar -------__ ____ e wills be1nTed Wednesday Avisors will h ---------------- Maureen poplste ork in ugust 12. Theold a retreat approa h 11 focus non oo Traanong Unl ntY' t akin or TuesdaysTmeetday g the In ur first year f ted, will lead Transition,g the bookeCts for discus implementation ofethd Deng am structure, se~?nventing s Gov °n Wednesda Roanoke age tre ernment Y, August 12 • Cable TV U atment plant ex County Board well include The plate and Develo Pansl°n, Ex organizatio the fieetin Pment of CIP, plore and n RCAC on Tues Hote nd lw~ 1 held in theegion wi h dinnere held in the 1 begin at nference at 5 p.M. Communit 3 P.M, room at the Wednesda ,Y Room at * Mary Allen Those attending wil1bbec Serv's meeting Anita Hamme as follows enter `TOhn Chamb rstrom Anne M * Jeff Liss ,~ Balon F D~ebie Pitts Gardner cGraw Nanc Smith Y Bailey Diane Hyatt Tim Gubala Keith CCook Please plan to attend 1esday only Do arse Green paulMYers ~. Mahone ~ Jim Jones Y ~ Karen DaCosta ~ Diana Wilson Paul Grice * Elaine Terr Carver Y Harrington George Simpson Reta Busher this meeting. ~~ o~ ~~ < N A .~,,,jr .~-i .~i .~i .P-~ .~ .fir .~.~ a^C U II ~~pp pp Yy~~ ~~pp n 0~ t'n ~~ T q Q' b N n Q v' `d n O~ O. O~ ~ ~ ~ P~ O ti py ~-1 r-H ~ ~~ d d d d d d~ d d d d ..' "--- ~ ~~~~~~~ m ~ ~ ~ ., ~~~~~~ $~8~~~~~~~~N Q 4 O '~' ~~ ~ vbv'~ s~ ~~~a~da~doCo M O ~D N p~ ~~( tn~ pn~ .r N pf\. pp ~~pp tf~~ v~ vN~ ~~p~ (.I ~ G "'~ M Q~ O R Q Op N N ~O .N+ GG ~ 7 ~f `d (~ OG OG O~ O. C ti ~-i f~J h~ I I ~I ~^~~~~~~~~~~~ ~ t~ ° ~ e b '"~ ;° r e ~~ c o .-i eJ e~1 rl ~ M c~i .~.i ~~', M ~ ~°~~~o~~~~~~ e~f cS ~.; ~d n a6 06 a a o '. 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'~~"' -~ W ~ u V ~ C 8 I~ {QV; ~p p, t+~ tr~Np >° a0 :7 ,9 o V ~ U ~ ~ `O ^ ^' b O N o0 N (~ a ~ ~ ~ L~ V ~ V ~ ~ s E 'p `t7i s ~ V Ri ~ ~ c °~~ Ada .-rl~.-o ~ 'E ~ a $ °'s ~ °' u ~ .°, a c c of v~ ~p b [~ .. '9 C~ ~ ~ ~ s ~ 'O V G. e~ 10 .-. is L' ~ a a, ~ L+ :J ~ y 0" Ica v:°~ ~hc$~o~o~~N o V~ ~,c ~ °~.~ u °° ~.a c a' N to ~ t7 ~ ~ ,s ~ G~. CJ U Y ~ _ S V .`f ~ ~c Month/ Year Jul 89 Aug 89 Oct 89 Nov 89 Dec 89 Jan 90 Feb 90 Mar 90 Apr 90 May 9p Jun 90 Jul 90 Aug 90 Sep 90 Oct 90 Nov 90 Dec 90 Jan 91 Feb 91 Mar 91 Apr 91 May 91 Jun 91 ALLpCATED CAPACITY Vinton Allocate d ca VS, STP FLAWS (MGD) BOtetourt acit 1.62 (MGD) Salem (MGD) Rke. Co. 1, g 0 (MGD) 6.65 Monthl Flo ws 9.00 Total plant Flout MGD Rainfall Past Three Fiscal Yea (I Vin to rs 49.05 34.61 38.30 39.19 35.03 35.02 41.90 42.44 39.33 37.39 37. O1 32.49 33.30 34.35 29.24 40.40 33.03 33.93 40.20 33.65 44.50 39.29 33.26 32.01 aches) 10.09 1.65 8.94 4.13 3.86 2.60 2.33 2.76 3.42 2.07 7.45 0.83 (MGD) 2.06 1.58 l.gg 1.86 1.71 1.73 1. 7g 1.96 1.74 1.64 1.86 1.68 tourt Bote Sale (MGD) (MGDI •24 •27 •29 •27 •26 •23 •38 •48 •47 •44 •44 •39 3.80 4.42 1.86 9.89 1.08 3.79 3.55 2.10 7.58 2.49 2.88 2.42 33.08 31.35 29.51 3p• 08 30.35 33.95 33.60 34.78 34.88 34.23 37.63 37.69 Flow meter 7.22 2.31 0.15 0.04 2.51 3.91 2.51 3.75 2.54 4.89 6.06 6.87 1.74 1.64 1.67 2.17 1.62 1.69 1.96 1.74 2.19 1.79 1.75 1.71 1.69 1.69 1.46 1.47 1.52 1.37 1.36 1.62 1.67 1. 7g 1.79 2.00 readings not Vinton '•10/3,60 Botetourt 1'90/3.26 crosschecked •39 •39 •39 •48 •39 •40 •52 •54 •49 •51 •50 •41 •56 •55 •43 •42 •42 •38 •37 •42 •47 •44 •41 • 62 10.63 6.26 11.24 8.84 6.97 6.85 7.65 8,34 7.56 7.84 7.63 6.35 7.14 6.62 6.94 10.28 4.86 5.54 9.14 5,28 6.42 7.63 5. 7p 5.66 Rke. City (MGD) 15.83 Rke. Co. (MGD) Rke.CtY (MGD) 6.82 5.17 7.59 7.18 5.91 4.69 5.62 5.30 5.39 5.32 5.46 4.69 29.30 X1.34 17.20 X1.04 20.08 X1.32 26.47 26.46 24.17 22.15 X1.62 19.38 4.74 4.21 4.53 8.01 4.49 6. O1 7.46 5.51 8.25 4.94 4.85 4.41 5.46 5.42 4.19 4.33 4.85 5.68 7. O9 6.96 8.97 7.08 9.01 8.94* with billing 5.24 5.04 4.72 4.67 4.90 4.97 5,27 5.55 5.65 6.74 7.52 7.38* records. 19.20 21.49 15.71 19.46 ~1. 65 20.29 21.12 20.58 27.15 24.42 20. 46 19,82 20.13 18.65 18.71 19.19 18.66 X1.65 19.51 20.23 18.12 X1.59 18.90 18.75 Salem - Month Wet Mont 9.00/15.43 9 0/16.80 Rke. Ct h 19.20/32.91 42, 0/72 • DO rHE yO1CE F RON~ HELL ~ 1I ~' ~ ~ Safe I guards f BY ROBERT G. LEE O~ ~' • e aI r'de all channels to br ~~~ Ves writ COWGRESS is attemptin ernment information °adcast gov- needed ble systems gislation regulatin g to Although cal govern tionshi ~ including their g ca- Fmergene a very effective Ps with rela_ existed for Bro Yste way t° send ent ens to mg f emerg S1On statio °ver-the. adcast S to those ca cY informao a exists there. Da rin ns. So air televi- do Years, m as given ble vi time elders who at n Congress believe the members of T n ~s required n° EBS coordin _ Y in which g t of toent do B- lions should i at new here is nod 'Radio is b d channels that~~t be watchin ed swept through prey nclude safe re$°la- evice for deteYpasse are not pan of cable h is station' th Peer M dwes~s ent undue local guards to t}1een °r under wh rritining co This EBS. trusion at circ was not on the s news d oPeratio cable_ ns, tnto Bove °mepan - cablencomPanon 's warrantedaThe mg Th se°ccurrere e9ually'dbturbs ing in from the °g oftwrsters movs rep rt At the sa Y in the decision, sa1's it h Ong cable and ed within the ex • ° s were ov rriden n's me ti as nO voice enviro television regulatory Communications 't1e' the Federal 4. Because the nment, and the r the I~ ~ g°Vetnm °terruptl which has COmmissi not entire) new svstem x, are even more amtficatio syste day_to-day res OD' Apri121 Y read as disturbing, ns do that had mesa eta ' for enforce Ponsibilit y °n the g bout a to on and cable went of broadcastiny Providep a scP' esentative of r~ciiv ster whohrng Prevents an to the nd was,b adY moo thro ~ _ u is g b Pt of sties Pdatin rules, grapplin Y an o erator at the oRS to be read casting onloarns how from blank- east of townen' coo 11eS g'tatestncttons and penal technical center. m's s any and aimed cable syste other ur channel °ad' Wpgm Y Howled hoax preventing so.called whose v The technician hoax he wishes all the at broadcasts on r O1Ce was heard Prevents a bi _ • Nothing perfect. We do kes any claim tofbe Central and adro and TV, Person available was [he onl ernment fro g brotherfi have H'estern to read it. y like the nt deciding heeingov- tensive ex hOWever, have ex hundred?enenced two so rrgmia 5• A misunderstandi content of doesn't through enPeertence in sortie - year floods i called the scri casts at 6:30 netw 8 cade. We n the last Pt resulted' ng about the tonight an rgency informs residents are °r news_ and con a Y[ dory de- What was as n a serious error. Nothinall with his oµ,nd blocking er in a c lm, factualcts to the view- ng heav thus one floo read 20 feet g enables messy manner. Y rains. It appeared we crest att20 Feet ould have been~bw~e integtity °p this me to protect the is We hav the future, disasters on a threshold of rll Nothin disturbin a seen and it u1dAPri1 21. another er's flood sta The Roanoke Riv- this in ursiables Cox able to esist leav full g~ Wh'~hewe full 1 sho sa $e rs 10 feet. Y control Y and esty, that WDB1'is rth all due mod- 6' Good intentions letter nbednto its business. quest our trans signal that most-v' Y far the hole thin , drove the l Printe these use or muter, its subse- cable 1eWed channel on single accou g Over-the- d recent) events in a trolled underm'suse cannot be con- cast sYste p lenews-1 °f vi nt f~;n n avers air3cpe ce~I t'g maga ane ublic n, Broadc na relief. existing law. has almost aOs r Pnnci ewin Roanokee' 7 in atio We need -- all other bro much audience as Count , ager oP The operations ast- nels adcast and cable Y LO- a station i man- - comb{ned. We chap- called to tell me the s ~tnt, l~;ch., R~ert G. ~e is guard our credibilityreWere and 9eneralman pfesidentand APriI 21 me problem Television, Inc9erof WDB,1 monitor and r n intense efforPent depend on eport to people who floodin _ ss lust what risk of hundred year PeCjflcally, another flood . I believe our repoRin was Present. the other local stations and that of reasoned and reassuring, was calm, At least three times during Prime time on the events Gabler saw the this station on Cox snow. qn omi oDBJ signal Voice then uniden ~fied announced thatrode our signal and would crest ov the Roanoke River above flood sta err:ight at 20 feet that 20 feet ge. Roanokers know ceeds the ab°ve flo This was tragic floodind stage ex- serious stufgf! qnd 85• seemed WpBJ had just said so 't Unfortunately, a series ofprob- erros had led to dissemination of neous information by someone with control over our signal, °ne we didn't know existed. ess to sa , Some' Y the station's tele Need- 7egan to ring, That Phones ubsequent inv evening, and in 'arned several thin tigation, we 1. We h gs: rsolutely ave known that we have no control over a cable in rtnrealize four srgnal. We just ~trol" what "absolutely no really means. ce frls wasn't just us. The same ,en a m hell and the same snowy Ppeared simultaneously on 'Y other cable channel. 3' COX Cable, under the pres- ofrecent Franchise renewal floss, granted loc ne- - which alreadal g°Vern- ' channel _ a new p~odua ion Y and the ability to take con_ 'the entire system and over- EMERGENCY OVERRIDE SYSTEM OPERATING pR OCEDURES Representatives who Emergency Override S are trained and authorized ystem: to activate the Town of Vinton: Brad Corcoran, Town Manager Work: 983-0607 Home: Mary Beth La Work: 983_0613n~ SPecial Programs Coordinator Home: 362-2362 County of Roanoke: Larry Logan, Emer Work: 561-8070 gency Services Coordinator Home: Pager: 985-1948 Anne Marie Green, Public Information Of Work: 772-2010 Home: 389-2705 facer City of Roanoke: Wanda Reed, Emer e Work: 981_2425 g ncy Services Coordinator Home: 344-1333 Pager: 983-5712 Michelle Bono, Public Information Offic Work: 981-2333 Home: 366-7601 er Procedures for Activation 1• Before activatin listed g cable override, at least o representatives from contacted and each ne of the above aPProximate advised of the content icipality should time messa a of the be g will be sent, message and 2• The message should understandabilit be in a written Y, accuracy and clarity form to ensure 3• If the its message is weather system you must contact the related, prior to and read the National Weather activating the accuracy, message to a representative t Service here to verify its 4• The message can not be longer than 3 minutes should be approximately 30 to 60 seconds. ~ and ideally 5• The message should be repeated twice, one right afte other. r the 6• The message must start with the following words: THE FOLLOWING IS AN EMERGENCY MESSAGE FROM BEING BROADCAST OVER THE COX CABLE ROANOKE EMERGENCY) ERRIDE SYSTEM. ~• Be sure that the message includes the action citizens should take, even if it is only as basic as tuning to their local news station for additional information. 8• REMEMBER! This system is only to be used in the event of a life-threatening emergency. 9• The above listed representatives have information on how to access this system. If the information card is ever lost by - any of these individuals, Cox Cable should be notified immediately so that the access code can be changed. aENE~4,L~ 8 TEMEN OF DOT~ES~ Performs difficult professional work related to the management, directing, and broadcasting aver the Roanoke Valley Government Access Channel including work related to design of studio, purchase of initial equipment and other tasks related to the start-up of operation; does related work as required. DISTINaUI$HINa FEATURES OF THE CLASS: An employee in this position is responsible for the preparation and dissemination of information to the public through video and audio production, broadcasting and video taping on the government access television channel; which is performed under the general supervision of the Roanoke Valley Cable Television Committee. EXAMPLES OF WQRRi (illustrative Oniyf Serves as teahnieal advisor to 1vca1 governments on matters related to the dissemination of information on the local government access channel, including purchase of equipment and design of studio space. Prepares, disseminates and updates information through electronic character generation. Produces features, specials and other television programs. Broadcasts public meetings. Coordinates and schedules programming activities, balancing requirements of three local governments and two school systems. Manages studio operations, hires and supervises volunteers and part-time personnel. Operates video and related television production equipment. REOUIRED RNO'NILED(3E. BRILLS AND ABILI~'IES: Thorough knowledge of the practices and principles of public relations, radio and television production. ACCEPTA$LE EDUCA'Y'IQN ANl~_LXPERIENCE: Education equivalent to a four year (Bachelors) degree from an accredited college or university with major coursework in English, communications, journalism, ar related field; Some experience in the operation of a television broadcast channel, mass communi- cation, film production and in the supervision of personnel. ADD TIQNAL REQUIREMENTS: Must possess a valid Virginia Driver's License and have a good driving record. Rev. 8/11/92 Mary Allen Board Retreat I don't have any specific issues that I'd like to discuss at the retreat, but I do have a request. If we can, I'd like to get iced tea with our meals and I don't care for the sweetened ice tea, I like the unsweetened ice tea. Then when the weather cools off, at some of our later meetings, maybe we could have coffee. I've got to quit drinking soft drinks. Ed Kohinke Attending first day of Board Retreat: Board Members 5 Mary Allen Anne Marie Anita H. Don M. Elmer H. Paul M. Maureen Poplstein Dan Moore Jeff Balon Jim Jones Debbie Pitts Karen DaCosta Steve McGraw Diana Wilson Gardner S. Paul Grice Nancy Bailey ' Elaine .~ ~ ~ ~ ~ ~ r tYeX' Diane H. Terry H• Tim G. George Simpson John Cease Brenda Holton Keith Cook Reta Busher Total 32 C~~ _. --~ .S .~~-- ~ ~~ ,~ ~ ~m~ ~ ,~ ~cz_,-,~--•r~ ~~~ sue- h ,o~, rr~ ~c~ ~~ ~~ ~~ ~~~~ ~ ~~~ ~~ ~~.~. w ~~ ~~~~~,~~ ~~ ~ -C~-a-~ -.~: y~- ~3 v RETREAT AGENDA TEAMWORK IN ROANOKE COUNTY: MAKING THE TRANSITION ~~ ~~'c,~ -- a /~~,~,. ~%..~ rn '~ ~. INTRODUCE PRESENTERS Define each presenter's role and responsibility within the meeting -- Don Myers -- Assistant County Administrator -- Steve McGraw -- Clerk of Circuit Court --Jeff Balon -- Parks and Recreation -- Karen Dacosta -- Parks and Recreation -- Anita Hammerstrom -- Human Resources TI. DEFINE MEETING OBJECTIVES ~C~, ~~il. ICE BREAKER EXERCISE t , °~ "~~"'' ~li,~r/'~~.. ,'N. REVIEW CONCEPT OF TEAMWORK ~ ~~~~ -- Theory -- Benefits VJ WHERE THE COUNTY WAS A YEAR AGO ~~ ~??~r ~ = ' ~ ~ ~~+~~ The restructurin of overnment. ~`~ ~~ a ~,.,.. r ~ ~ ~ ~ VI.~ TEAM ACCOMPLISHMENTS ,~-~~ '~'~i~ ~sC?~~-w- `~_G~~, -- Circuit Court Clerks ice - _~ ~ `y ~ ° ~L~1-a~-~-~ ~ `~~~ 1 -- Parks and Recreation -- ~~ ~"''"~ ~~K -- Human Resources E . .~ ,, ^,~ off' ~ '~~~t.~rn~ lA.~.,, - :~ ~ C~C..O" n ~~ VII WHERE TO GO FROM HERE ~}'~ ,~~ ) ~ ~,~ ~„~„ ~ F Y~, ~- Review seven steps of: Making The Transition to a Teamwork Environment. Define accomplishments and develop a plan for implementing e~ac~h phase ~ ,~ ~ ~ _ ~ 71~1•FF: CONCLUSION `~~ a~(,~-L, ,.' ~~~ f X '" ~`J O~ ROANp~.~ ~ , A ~ ,~' a ~~~~u~~ u~~~ ~~ 1 a ESOP ss sFSgU1CENTENa~P~ DEPARTMENT OF HUMAN RESOURCES a BeautijulBeginning MEMORANDUM TO: ELMER C. HODGE, COUNTY ADMINISTRATOR FROM: ANITA HAMMERSTROM, TRAINING COORDINATOR ~' RE: TEAMWORK TRAINING DATE: June 5, 1992 Roanoke County ALL-AMERICA CITY '' I I' 1979 1989 D. K. COOK DIRECTOR I have talked with Maureen Poplstein with Training Unlimited. She gave me the following information regarding the cost of the training for the Gang and the Board of Supervisors: Gang Approximate time: 16 - 17 hours Number of Participants: 25 people Training Date: September, 1992 Location: Community Room Total fee: $2625 ( This is $105.00 per participant and includes instructor fees, workbook, and book ) Board of Supervisors Approximate time: 12 hours Number of Participants: 8-10 Training Date: Late August or early September, 1992 Location: To be determined Total fee: $1750 ( This is $175 per participant and includes instructor fees, workbook, and book) If you have any questions regarding this information, please contact me. ~ ' ~ _. ~ - ':~ , y Z ,~~~. ~.~ '~ , . P.O. BOX 29800 ROANOKE. VIRGINIA 2 4018-07 9 8 (703) 772-2018 MEMORANDUM TO: Lee Eddy Bob Johnson Ed Kohinke Fuzzy Minnix Harry Nickens ~~~ FROM Mary Allen DATE: June 29, 1992 SUBJECT: Board of Supervisors Retreat Au ust was NOT a convenient weekefhasaasked that e The first week m g week (August members to schedule the summer BS arod evenings n the fol owing move the retreat to two afternoon 10-14). icate below your preference for the two days and return to me as Please ind soon as possible. _ nda August 10 and Tuesday, August 11 (following the afternoon Mo y~ session) Au ust 11 (following the afternoon session) and Wednesday, Tuesday, 9 August 12 _ Wednesday, August 12 and Thursday, August 13 Thursday, August 13 and Friday, August 14 CC: Elmer C. Hodge MEMORANDUM ~~_ ~~~ Lee Eddy Bob Johnson Ed Kohinke Fuzzy Minnix Harry Nickens ~~~ `~ ~~~ .~pf- Mary Allen DATE: June 29, 1992 SUBJECT: Board of Supervisors Retreat The first week in August was NOT a conv {ni ~~. Hodkefhasaasked that we members to schedule the summer Board Retrea 9 move the retreat to two afternoons or evenings the following week (August 10 - 14). Please indicate below your preference for the two days and return to me as soon as possible. ~ Monday, August 10 and Tuesday, August 11 (following the afternoon session) '~ Tuesday, August 11 (following the afternoon session) and Wednesday, August 12 `/ Wednesday, August 12 and Thursday, August 13 Thursday, August 13 and Friday, August 14 CC: Elmer C. Hodge ~ ~~ ~~ ~. MEMORANDUM TO: Lee Eddy Bob Johnson Ed Kohinke Fuzzy Minnix Harry Nickens ./r~/t~v FROM Mary Allen DATE: June 29, 1992 SUBJECT: Board of Supervisors Retreat The first week in August was NOT a convenient week for all five Board members to schedule the summer Board Retreat. Mr. Hodge has asked that we move the retreat to two afternoons or evenings the following week (August 10 - 14). Please indicate below your preference for the two days and return to me as soon as possible. Monday, August 10 and Tuesday, August 11 (following the afternoon session) Tuesday, August 11 (following the afternoon session) and Wednesday, August 12 Wednesday, August 12 and Thursday, August 13 Thursday, August 13 and Friday, August 14 CC: Elmer C. Hodge Number: 156181 Posted: 07/01/92 07:53 Type: Regular Message Received: Subject: Board of Supervisors Retreat From: MHA - Mary Allen To: ABH - Anita Hammerstrom Anita: Since Dr. Nickens would be on vacation the first week in August, ECH did not want to schedule the retreat that week. I have sent another memo to the Board asking which days they would like to schedule the retreat during the second week of August (8-10 through 8-14). Hopefully I'll receive some responses by Monday (July 6) I called Maureen Popelstein on Monday, and she said that was fine. She will hold that week open until she hears from you or me. Mary MEMORANDUM ~~seJ,~/ TO: Lee Eddy ~ l~ Bob Johnson „1 Ed Kohinke Fuzzy Minnix Harry Nickens ~,,,~p,~,C..~l , % `~ ~- // ,' FROM Mary Allen ~1~~~~~~'~ DATE: June 23, 1992 ~~"'~`~ ~ `~~'~ SUBJECT: Board of Supervisors Retreat Mr. Hodge and I are in the process of setting up the summer Board Retreat. His tentative plans are to have an eight hour retreat with four hours one evening and four hours the following evening. Several of you have indicated that you were not interested in attending the retreat on a weekend. Tentatively, the retreat is scheduled for two afternoon/evenings during the week of August 3 through 7. Please indicate below your preference for the two days and return to me. Monday, August 3 and Tuesday, August 4 ,~ C_ /1 Tuesday, August 4 and Wednesday, August 5 ~ ~ v~ ~ Cx ~ < <% ~ Wednesday, August 5 and Thursday, August 6 ~ ~~~ ~ J ~ ~~ ~~ Thursday, August 6 and Friday, August 7 CC: Elmer Hodge, County Administrator t ~, ~ ~ MEMORANDUM ~° ~'? ~~ Lee Eddy Bob Johnson Ed Kohinke -- Fuzzy Minnix Harry Nickens dFRO'I~""~ Mary Allen DATE: June 23, 1992 SUBJECT: Board of Supervisors Retreat Mr. Hodge and I are in the process of setting up the summer Board Retreat. His tentative plans are to have an eight hour retreat with four hours one evening and four hours the following evening. Several of you have indicated that you were not interested in attending the retreat on a weekend. Tentatively, the retreat is scheduled for two afternoon/evenings during the week of August 3 through 7. Please indicate below your preference for the two days and return to me. Monday, August 3 and Tuesday, August 4 Tuesday, August 4 and Wednesday, August 5 Wednesday, August 5 and Thursday, August 6 Thursday, August 6 and Friday, August 7 y`~ . -. CC: Elmer Hodge, County Administrator MEMORANDUM TO: Lee Eddy Bob Johnson Ed Kohinke Fuzzy Minnix Harry Nickens FROM Mary Ailen DATE: June 23, 1992 SUBJECT: Board of Supervisors Retreat Mr. Hodge and I are in the process of setting up the summer Board Retreat. His tentative plans are to have an eight hour retreat with four hours one evening and four hours the following evening. Several of you have indicated that you were not interested in attending the retreat on a weekend. Tentatively, the retreat is scheduled for two afternoon/evenings during the week of August 3 through 7. Please indicate below your preference for the two days and return to me. Monday, August 3 and Tuesday, August 4 Tuesday, August 4 and Wednesday, August 5 Wednesday, August 5 and Thursday, August 6 Thursday, August 6 and Friday, August 7 CC: Elmer Hodge, County Administrator ~ aoaN ~. F a ~~ z 8 P.O. BOX 29800 ROANOKE. VIRGINIA 24018-0798 COUNTY ADMINISTRATOR BOARD OF SUPERVISORS ELMER C. HOOGE LFE 8. EDDY. CHAIRMAN (703) 772-2004 wINO50R HILTS MAGISTERU-L DISTRICT EDWARD G. KOHINKE. SR.. VICE-CHAIRMAN GTAW6A MAGIi'TEItl11L DISTRICT BOB L JOHNSON MOUJNS MAfi1sTE11U1L DISTRICT H. ODELL FUZZY MIN NIX M E M O R A N D U M G~ ~~~ ~ DISTRICT HARRY C. NICKENS VINTiON MAGISTLRLIL DISTRICT K107-92 (7os) 772-zoos TO: Lee Eddy FROM Edward Kohinke ~~~ ~~ r~ ~`~ ; //1- Catawba District Supervisor DATE: July 29, 1992 SUBJECT: RETREAT Please disregard my recent request to put the police department on the retreat agenda. I am not an advocate of re-integrating the sheriff and police departments, and do not want my concern about specific law enforcement problems in my district to be viewed as negativism or pessimism towards the police department. Other than increasing the number of officers we have on the force, which will facilitate the resumption of patrols in my district, there is really nothing else about law enforcement in the Catawba District that needs to be discussed at the policy making level by the whole board. I feel that this is something that should be monitored as we go along and doesn't need to be an item for a planning retreat. Finally, my desires for the retreat are more general than specific. I really don't want to have one in the first place, so I hope that whatever we talk about will be positive, substantive, and constructive. I would also hope to avoid abstract discussions, and in reviewing your recent material on structural changes in County government, I would tend to shy away from discussions in this area unless change proposals would definitely lead to a better delivery of services at a lower cost. EGK/bjh cc: Members, Board of Supervisors Elmer Hodge Mary Allen ® A«.yd.e PaP.r O~ AOAN ~~ ~ ' •, A 2 L7 J, a= rasa COUNTY ADMINISTRATOR ELMER C. HODGE (703) 772-2004 ~7 W. nw~~ ---.->r~,.r-- DATE: SUBJECT: P.O. BOX 29800 ROANOKE, VIRGINIA 24018-0798 MEMORANDUM Members of the Board of Supervisors Mary H. Allen ~r'~ July 28, 1992 Board Retreat -August 11, 12, 1992 BOARD OF SUPERVISORS LEE B. EDDY, CHAIRMAN WINDSOR HILLS MAGISTERIAL DISTRICT EDWARD G. KOHINKE, SR., VICE-CHAIRMAN CATAWBA MAGISTERIAL DISTRICT BOB L. JOHNSON HOWNS MAGISTERIAL DISTRICT H. ODELL "FUZZY" MINNIX CAVE SPRING MAGISTERIAL DISTRICT HARRY C. NICKENS VINTON MAGISTERIAL DISTRICT (703) 772-2005 Plans are being finalized for the Retreat on August 11 and 12 as follows: August 11, 1992 -Community Room Retreat will begin following the regular Board meeting. There will be a presentation on the teamwork approach in Roanoke County. Dinner will be provided. August 12, 1992 -Community Room The session will begin at 3:00 p.m. and will last until approximately 7:00 p.m. A box dinner will be provided. If there are any issues you wish to discuss at the Retreat, please list them below and return to me. They will be added to the agenda. Thank you. 1. ~`~. ~, )1 2. Cove ~, ~' ~. ~~rd d rs~~zc~~"~ or ~ 1 S~-r~.~'hY~ ..3 . Lp~ w C r '~ r G-e w, ~,.,,~" CC: Elmer C. Hodge, County Administrator ® Recycled Paper ~ rAOANp~~ h, ~ _ ~ 9 ~ ~ O i • a ~ 38 COUNTY ADMINISTRATOR ELMER C. HODGE (703) 772-2004 TO: FROM DATE: SUBJECT: ~~r~~~ .~r~ ~ ~~~.~..~ P.O. BOX 29800 ROANOKE, VIRGINIA 24018-0798 MEMORANDUM Members of the Board of Supervisors Mary H. Allen ~~'a' BOARD OF SUPERVISORS LEE B. EDDY, CHAIRMAN WINDSOR HILLS MAGISTERIAL DISTRICT EDWARD G. KOHINKE, $R., VICE-CHAIRMAN CATAWBA MAGISTERIAL DISTRICT BOB L. JOHNSON HOWNS MAGISTERIAL DISTRICT H. ODELL "FUZZY" MINNIX CAVE SPRING MAGISTERIAL DISTRICT HARRY C. NICKENS VINTON MAGISTERIAL DISTRICT July 28, 1992 Board Retreat -August 11, 12, 1992 (703) 772-2005 Plans are being finalized for the Retreat on August 11 and 12 as follows: August 11 1992 - Community Room Retreat will begin following the regular Board meeting. There will be a presentation on the teamwork approach in Roanoke County. Dinner will be provided. August 12 1992 -Community Room The session will begin at 3:00 o.m. and will last until approximately 7:00 p.m. A box dinner will be provided. If there are any issues you wish to discuss at the Retreat, please list them below and return to me. They will be added to the agenda. Thank you. ~; ~'. e ` t r. ~~ J 'A 1- ~~ !~+ `~~ J.rl~i ~",. ~l1~ ~ / ., ~ ,,r " ~1~ ~ CC: Elmer C. Hodge, County Administrator ® Recyded Paper ~r u ~h ~ ~ ~.,~Lc ~ ~Q AOAh '~F L z 1 38 P.O. BOX 29800 ROANOKE, VIRGINIA 24018-0798 BOARD OF SUPERVISORS COUNTY ADMINISTRATOR LEE B. EDDY, CHAIRMAN ELMER C. HODGE MEMORANDUM WINDSOR FALLS MAGISTERAL DISTRICT (703) 772-2004 EDWARD G. I(OHINKE, SR., VICE-CHAIRMAN CATAWBA MAGISTERIAL DISTRICT BOB L. JOHNSON HOWNS MAGISTERIAL DISTRICT H. ODELL "FUZZY" MINNIX TO; Members of the Board of Supervisors CAVE SPRING MAGISTERIAL DISTRICT HARRY C. NICKENS VINTON MAGISTERIAL DISTRICT FROM Mary H. Allen ~r'~ (7os) 772-loos DATE: July 28, 1992 SUBJECT: Board Retreat -August 11, 12, 1992 Plans are being finalized for the Retreat on August 11 and 12 as follows: August 11, 1992 -Community Room Retreat will begin following the regular Board meeting. There will be a presentation on the teamwork approach in Roanoke County. Dinner will be provided. August 12, 1992 -Community Room The session will begin at 3:00 q.m. and will last until approximately 7:00 p.m. A box dinner will be provided. If there are any issues you wish to discuss at the Retreat, please list them below and return to me. They will be added to the agenda. Thank you. CC: Elmer C. Hodge, County Administrator ® Recyded Paper ~ ,~,~,, 0~ A AN ,YFL ~~ ~~ o a t s COUNT`S ADMINISTRATOR EUAER G. HODGE (703) '772'2004 TO: FROM DATE: SUBJECT: at C~~ixx~#~ ~f ~t~~x~a~ P.O. BOX 29800 ROANOKE. VIRGINIA 2~1g'O79S MEMORANDUM BOARD OF SUPERVISORS ~ pF B. EDDY. CHAIRMAN WiND50R HILLS MAGISTERIAL- ~~~ EDMfARD G. KOHINKE. SR.. VIGE'GHAIRMAN Cp,TAWeA p,IAGW'TERIA~- DISTR~T ~B ~„ JOHNSON HDWNS MAGIST6RIA1- M~RNIX H.ODELL.~Z~ DISTR~ CAVE SPRING MAGISTER 1-TARRY C. N~~~ K105-92 ""~`°" MAGISTER~- ~~ ~j ~ /~ • (703) 772-2005 Lee Eddy Edward Kohinke ervisor Catawba District Sup July 27- 1992 I,p,W ENFORCEMENT IN ROAriOKE COUNTY law enforcement a topic Of discussion would like to make County our retreat in August. would like to have addressed: There are 1. 2. 3. Elmer Hodge Chief of Po1,ydeaPal~ John Cease, several specific concerns I ,~ romise" being romised, the P system. a ing far more Tthamnop a to gD to a new We are p Y cost hout my district that it would read perception throng if not less the widese ting about the same as, However, are g is thaunder the old system. than, exception, this is not of 1 the Catawba For those of us in the thew rural areas on a are not currently patrolled it is a reality: Magisterial District ersonnel shortage"- routine basis due to a "P u which make me feel o ing P Other smaller issues keep P PP the ' force my belief that his aof f icers (and uneasy, and rein Cease and Very high) my respect is for Chief than the respect for t more s oversight gome believe me- my needs Administrator. police department our County supervision provided by but are not at the old e~~ of ice to of these ow g er issues inc u lin ness the alleged "firing rofg our p , the foil seeming unveil g on Wildwood YMCA camp, the ate of mailbox bashing deal w the tletter of rom Mr . Fot i , etc . Road, EGK/b7h Board of Supervisors cc: Members, MEMORANDUM TO: Lee Eddy Bob Johnson Ed Kohinke Fuzzy Minnix Harry Nickens FROM Mary Allen ~~~ DATE: June 29, 1992 SUBJECT: Board of Supervisors Retreat The first week in August was NOT a convenient week for all five Board members to schedule the summer Board Retreat. Mr. Hodge has asked that we move the retreat to two afternoons or evenings the following week (August 10 - 14). Please indicate below your preference for the two days and return to me as soon as possible. Monday, August 10 and Tuesday, August 11 (following the afternoon session) Tuesday, August 11 (following the afternoon session) and Wednesday, August 12 Wednesday, August 12 and Thursday, August 13 Thursday, August 13 and Friday, August 14 CC: Elmer C. Hodge